Roxanne P.
Mid-Level Real Estate Virtual Assistant
Open to offersNew to PlatformAbout
Roxanne R. is a results-driven Virtual Assistant and Inside Sales Agent specializing in the real estate sector, known for her adeptness in cold calling, lead generation, and appointment setting. With proficient customer service skills, she excels in handling high call volumes, qualifying prospects, and nurturing leads through CRM systems. Roxanne has experience managing multiple social media platforms, creating content, and running ads to boost brand engagement. Her background also includes providing comprehensive customer service support in healthcare, coordinating with technicians, and effectively managing scheduling. She has leveraged her strong communication skills to build lasting client relationships and support sales teams. Roxanne holds a Bachelor of Science in Accounting Technology from STI College San Jose. Her dynamic approach to problem-solving and detailed focus ensures efficient management of sales pipelines and high client satisfaction.
Experience
Inside Sales Agent (ISA)
null · 2023 — 2024Conducted high-volume outbound and inbound calls to real estate agents and prospects. Qualified leads, identified motivations, and assessed readiness for coaching programs and events. Set qualified appointments and ensured accurate follow-ups through CRM systems while maintaining detailed call notes and updating lead statuses.Social Media Manager
null · 2023 — 2024Managed multiple social media platforms by creating and scheduling engaging content, tracking analytics, and running ads to enhance brand awareness and engagement. Skilled in branding, content planning, and researching trends to help businesses build a strong online presence.Cold Caller
BFAMedia · 2022 — 2023Conducted outbound calls to potential clients to provide information on Medicare plans and services. Explained coverage options, addressed inquiries, and managed objections. Scheduled appointments with licensed agents and maintained a high standard of customer service.Dispatcher/Virtual Assistant
Winston Garage Doors · 2021 — 2023Handled appointment scheduling and rescheduling for service calls and maintenance jobs. Communicated with technicians, customers, and the operations team to streamline scheduling and ensure timely service. Managed CRM updates, customer follow-ups, and daily reports for accuracy.Part-Time Appointment Setter
null · 2022 — 2023Executed appointment scheduling through phone and email while managing client inquiries. Engaged with prospects to qualify leads and coordinated meetings for sales representatives to maximize productivity.ESL Teacher
Native Camp · 2019 — 2022Delivered engaging online English lessons tailored to diverse learners. Provided clear instruction and constructive feedback while maintaining a positive learning environment that fosters student growth and confidence.
Skills & Expertise
Education
- Bachelor of Science in Accounting TechnologySTI College San Jose · 2011 — 2014
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