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Roxanne E. — Junior Solar Permit Coordinator from Philippines

Roxanne E.

Junior Solar Permit Coordinator

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Roxanne E. is a skilled professional with extensive experience in administrative coordination and solar permit compliance. As a Company Admin at Alco Products Inc., she adeptly created purchase orders, processed requisitions, and tracked deliveries, ensuring timely arrivals while coordinating seamlessly with warehouse, finance, and production teams to meet operational needs. Roxanne also served as a key contact for scheduling, utilizing specialized tracking tools like Job Nimbus and Google Workspace. Her role as a Solar Permit Coordinator at Sunrun involved auditing design plans to ensure compliance with state codes, preparing necessary documentation for jurisdictions, and managing permit updates via Salesforce. With a solid background in Customer Experience at T-Mobile and Amazon, she excels in multitasking and achieving sales targets. Roxanne's technical skills and attention to detail, combined with experience in Dental Insurance Verification at MetLife Dental, highlight her ability to adapt and manage complex tasks effectively.

Experience

  • Company Admin

    Alco Products Inc. · 2024 — 2026
    Created purchase orders, processed requisitions, and tracked deliveries to ensure timely arrival. Coordinated with warehouse, finance, and production teams to align purchasing with operational needs. Acted as the main point of contact for staff, clients, or vendors concerning scheduling changes. Monitored timelines, set deadlines, and tracked milestones using Job Nimbus, NCOMPASS, Arrivy, and Google Workspace.
  • Solar Permit Coordinator

    Sunrun · 2023 — 2024
    Reviewed and audited plan sets from designers and engineers to ensure compliance with building and electrical codes. Prepared documents for submission to various jurisdictions and monitored email and jurisdiction portals for permit updates and corrections. Processed and uploaded approved permits to Salesforce while providing updates to installers and coordinating with the team on project progress.
  • Virtual Retail Support

    T-Mobile · 2022 — 2023
    Communicated with the team to develop strategies for meeting daily targets. Responded effectively to customer inquiries and managed multiple customers simultaneously while delivering high-quality service. Collaborated with the team and lead to discuss trending sales ideas and received updates at the end of each day.
  • Customer Service and Order Management

    Amazon · 2020 — 2022
    Handled incoming calls and email inquiries regarding products and orders, emphasizing a customer-centric approach. Demonstrated exceptional written and verbal communication skills while analyzing problems to resolve customer issues related to shipping and handling.
  • Dental Insurance Verification and Claims Customer Service

    Metlife Dental · 2018 — 2019
    Managed incoming calls from dental offices to confirm patients' insurance coverage and benefits, facilitating accurate billing. Reviewed claims status and provided necessary information for reprocessing claims, ensuring documentation of conversations in the CRM adhered to HIPAA standards.

Skills & Expertise

Education

  • Caregiving NCII
    Philippine Women’s University · 2019 — 2020
  • Bachelor of Science in Nursing
    Central Luzon Doctors’ Hospital - Educational Institution · 2005 — 2009