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Roxanne F. — VA Extraordinaire | Administrative & Tech-Savvy Solutions from Philippines

Roxanne F.

VA Extraordinaire | Administrative & Tech-Savvy Solutions

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Are you juggling a million tasks and finding it hard to keep your head above water? You’re definitely not alone.


Many entrepreneurs get caught up in the nitty-gritty of running a business and lose sight of their bigger goals.

That’s where I come in as your General Virtual Assistant! I’m here to tackle all the behind-the-scenes work so you can focus on your passion and your vision.


Imagine having someone to handle your admin tasks while you focus on your creative genius! With my help, you can finally shift your energy toward growing your brand, connecting with clients, and making those big moves.


Here’s how I can help you:


  • Task Management: Keep your projects on track with organized task lists and deadlines, so nothing slips through the cracks.
  • Research Support: Need data or insights? I’ll gather and compile information to keep you informed and ahead of the game.
  • Customer Care: I’ll handle inquiries and support, making sure your clients feel valued and appreciated.


As your VA, I’ll handle all the admin bits and bobs like calendar management, organizing files, responding to emails, and even booking your next flight.

You can focus on the big picture while I take care of the nitty-gritty.


Together, we’ll make your workday smooth, stress-free, and productive. Let’s make it happen!

Experience

  • CFTSS Documentation Coordinator

    Special Advantage NY · 2023 — 2026
    Ensured accuracy, completeness, and compliance of client session notes and medical records for Children and Family Treatment and Support Services (CFTSS) with regulatory and billing standards. Managed records, uploaded, and maintained electronic health records (EHR), along with handling documentation for initial and reauthorization of services, including LPHA recommendation forms.
  • Technical Support Representative

    Harte Hanks · 2022 — 2023
    Delivered dependable customer support by managing orders, accounts, and log-ins, addressing inquiries, and performing basic tasks to help maintain business operations.
  • Virtual Assistant

    SHOPLET (Amazon) · 2020 — 2023
    Offered reliable administrative and customer support by managing tracking, product listings, processing orders, handling returns, refunds and cancellations, checking backorders, and contacting suppliers.
  • IT Service Desk Associate

    Accenture · 2021 — 2022
    Provided effective administrative support that included managing accounts, handling inquiries, troubleshooting issues, and executing basic tasks to facilitate smooth business functions.
  • Virtual Assistant (Appointment Setter)

    Sunset Property Group · 2018 — 2020
    Supported customer and team interactions by contacting prospective clients, ensuring accuracy of details, updating the CRM, conducting outbound calls, and scheduling appointments.
  • Technical Support Representative

    Alorica · 2018 — 2018
    Provided customer support by managing accounts, addressing inquiries, troubleshooting, preparing and issuing tickets, and performing basic operational tasks for business efficiency.
  • Document Controller / Junior General Manager

    Calco Industries, Inc. · 2017 — 2018
    Facilitated business operations by serving as a communication link between upper management and staff to uphold high service standards and efficiency, managing documentation for accuracy and compliance with ISO standards.
  • ISO Document Controller

    Frabelle Fishing Corporation · 2015 — 2017
    Managed and organized documents, ensuring they met ISO standards and were accurate and up-to-date, while overseeing the maintenance of the Document Management System.

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