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Roy E. — Mid-Level IT Specialist from Philippines

Roy E.

Mid-Level IT Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Roy E. D. is a skilled IT professional with extensive experience in managing complex IT systems and providing technical support across various industries. Currently serving as a Sr. IT Specialist at AMA Computer College, Roy manages essential IT infrastructure, including PfSense firewall and router software, switches, and CCTV systems, while also supporting property inventory and campus-wide digital systems. He has a solid background as an IT consultant, having run a successful freelance operation and owned an internet shop, where he opened five branches before the pandemic. Roy has also served as an IT Specialist at We Love Motion Inc., delivering in-house technical support and system administration. His tenure at MCX Motor and Texicon Agriventures further honed his skills in PC troubleshooting and network administration. Holding a Bachelor of Science in Computer Science from AMA Computer College, his professional journey is marked by his adeptness in hardware and software support, network configuration, and technical problem-solving.

Experience

  • Sr. IT Specialist

    AMA Computer College · 2022 — Present
    Oversaw PfSense firewall and router software distribution. Handled management of both managed and unmanaged switches. Conducted cabling work including crimping, termination, testing, and deployment. Managed CCTV-based systems. Maintained inventory database in the capacity of Property Assistant. Demonstrated basic to intermediate project management skills. Supported Windows and IMAC systems on campus as a digital assistant.

  • Freelance Work and Proprietor

    Internet Shop · 2016 — 2021
    Provided technical advisory services. Assisted with the setup of office cabling and desktop hardware/software. Offered occasional support for laptops related to software and hardware. Managed the installation of cabling systems and deployment of workstations at the internet shop. Successfully opened five branches in Bulacan prior to the pandemic.

  • IT Specialist

    We Love Motion Inc · 2015 — 2016
    Delivered in-house technical support and liaised with vendors to resolve issues. Assisted internal clients with various technical problems, providing both software and hardware support. Functioned as a network and systems administrator.

  • MIS Support

    MCX Motor (Phils.) Inc. · 2013 — 2014
    Provided troubleshooting support for PCs, servers, and CCTV systems. Coordinated with external vendors to address issues. Assisted users with their technical concerns and offered support to remote branches regarding PC-related problems.

  • IT Support

    Texicon Agriventures Corp · 2012 — 2013
    Offered support including internet connectivity, PC troubleshooting, and graphic design. Monitored and maintained server functions and services, ensuring hardware and software maintenance. Ensured VPN connectivity and assisted laptop users with their issues.

  • Technical Support

    Andoks Litson Corporation · 2010 — 2011
    Supported stores with POS-related concerns and assisted head office technical support. Conducted both hardware and software maintenance, as well as providing assistance with back-office and cabling issues.

  • Jr.IT Specialist

    United Enterprises Group, @Cafe · 2009 — 2010
    Provided technical support for both POS systems and desktop computers. Managed network administration and support tasks. Performed cabling duties and user support at the store level. Updated the SQL database as needed.

  • I.T Assistant

    Trane Philippines · 2006 — 2007
    Responsible for delivering technical support and assisting with daily network administration tasks, including troubleshooting and repair. Provided programming assistance to the Network Administrator.

  • Encoder, Technical Support and M.I.S. Assistant

    Orchard Property Marketing Corporation · 2004 — 2005
    Assisted end-users with computer-related issues through troubleshooting and repair. Managed the encoding of the 2003 Buyers database for Luzon projects and performed additional related duties as assigned.

  • Encoder – I.T. Department

    IMS Health Philippines Inc. · 2004 — 2004
    Encoded the Indonesia Pharmaceutical Sales Audit Report and maintained confidential records. Acted as administrative support for the department.

Skills & Expertise

Danish SpeakerOffice and AdminTech SupportIT and NetworkingOnline Community ManagementPerformance Marketer

Education

  • Bachelor of Science in Computer Science
    AMA Computer College · 1997 — 2006
  • Secondary Education
    Woodridge School · 1992 — 1997
  • string
    Saint Francis Business High School · 1987 — 1992