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Ruben D. — Mid-Level Data Support Analyst from Colombia

Ruben D.

Mid-Level Data Support Analyst

Colombia 6+ years
Open to offersNew to Platform
Languages
Spanish
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About

Ruben D. es un Analista de Datos y de soporte con experiencia en sectores de transporte, tecnología y servicios administrativos en Palmira y Cali, Colombia. Ha trabajado en empresas como Transportes al Mundo, donde operó la sala de análisis, realizó monitoreo, control de tráfico y verificación de antecedentes, y analizó datos para optimizar las operaciones. En COODETRANS Palmira se desempeñó como Coordinador de Sistemas, gestionando la infraestructura tecnológica y soporte técnico, mientras analizaba datos para apoyar la toma de decisiones. Su experiencia incluye también la administración de sistemas de impresión en HP Colombia y el soporte tecnológico y actualización de bases de datos en consorcios de tránsito. Destaca en administración de redes, análisis de datos, gestión de bases de datos SQL y soporte técnico en ambientes Windows y Office 365, presentando informes periódicos para la gestión operativa.

Experience

  • Analista de Datos

    TRANSPORTES AL MUNDO · 2024 — 2025
    Operated the company's analysis and monitoring room. Controlled traffic and conducted background checks. Analyzed data to identify patterns that might impact operations and support.

  • Analista de soporte

    OCUPAR TEMPORALES · 2022 — 2022
    Managed technological support for Consorcio Tránsito Palmira. Updated the relational database and the mission-critical software QX-Tránsito. Ensured proper validation of revenue and cash closings. Provided technical support for computers and printers. Administered the company's network infrastructure.

  • Profesional de proyectos

    NEXURA INTERNACIONAL · 2022 — 2022
    Operated the service desk at first level. Diagnosed requests and assigned and escalated tickets. Ensured compliance with Service Level Agreements (SLA). Prepared and presented follow-up reports.

  • Analista de soporte

    QUIPUX · 2022 — 2022
    Offered technological support for vehicle tax collection. Conducted payment reconciliations. Assisted both internal and external clients of the Gobernación del Valle. Prepared and presented periodic reports and payment reports in SAP.

  • Administrador de sistemas de impresión

    HP Colombia
    Provided administrative support for clients' printing systems. Managed incident tickets related to industrial printing devices. Installed replacement parts for equipment repairs.

  • Coordinador de Sistemas

    COODETRANS PALMIRA
    Administered technological infrastructure. Provided technical support for systems and applications. Analyzed data to identify operational patterns and facilitate decision-making.

Skills & Expertise

Business Intelligence AnalystCRMData Analyst

Education

  • Tecnología en Administración de Redes de Computadores
    SENA · — — 2010
  • Bachiller Académico
    Colegio de Cardenas · — — 2000

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