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Rubi S. — Junior Customer Service Associate from Mexico

Rubi S.

Junior Customer Service Associate

Mexico Less than 1 year
Open to offersNew to Platform
Languages
EnglishSpanishFrench
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About

Rubi S. is a bilingual professional with experience in customer service and sales across the fast food, insurance, and restaurant industries. As a Shift Leader at McDonald’s in Placentia from October 2021 to January 2025, Rubi S. trained new employees, managed daily operations, enforced company policies, and maintained safety and cleanliness standards. At Global Life, an insurance company, Rubi S. worked as a Sales Agent from March 2023 to January 2025, identifying customer needs, recommending products, and regularly meeting sales targets. Additionally, as a Server at San Sushi, a Japanese restaurant, Rubi S. provided friendly service, delivered orders, assisted with menu selections, and processed payments. With a high school diploma and current studies toward a bachelor’s degree in business administration at Anáhuac University, Rubi S. demonstrates strong task prioritization, multitasking, and organizational skills in fast-paced work environments.

Experience

  • Shift Leader

    McDonald's · 2021 — 2025
    Trained new team members and delegated daily responsibilities. Prepared reports for each shift, updating supervisors on operational progress. Worked in conjunction with team leaders to uphold quality standards. Ensured adherence to company policies and safety protocols. Maintained a clean and compliant work environment.
  • Sales Agent

    Global Life · 2023 — 2025
    Addressed customer inquiries and recommended appropriate insurance products. Developed customer relationships while striving to meet or exceed sales targets. Stayed informed on product offerings and promotions.
  • Server

    San Sushi · 2021 — 2022
    Provided attentive customer service, taking and delivering food orders. Assisted customers with menu selections and processed their payments. Maintained cleanliness of the dining area and ensured a pleasant atmosphere for guests.

Skills & Expertise

Education

  • High School Diploma
    Institution not specified · — — 2022
  • Bachelor's degree in business administration
    Anáhuac University

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