Rudolph C.
Mid-Level Sales Administrator
Open to offersNew to PlatformAbout
Rudolph C. is a remote professional based in the Philippines with over 7 years of experience across sales administration, lead generation, and executive support roles in the solar, real estate, IT services, and BPO industries. Serving as Sales Admin/Operations at Go Spring Solar, Rudolph facilitated net metering setups, managed design coordination, and implemented remote diagnostic troubleshooting for solar systems, including technical support for Tesla Powerwalls and Enphase Energy Gateways. At N.Rich, Rudolph executed tiered prospecting and LinkedIn outreach campaigns targeting C-level executives at high-growth companies. In the real estate sector with XFD Real Estate – Ammex I-Support International, Rudolph sourced student housing assets, conducted asset analysis, and acted as liaison between sellers and investors. Earlier roles at Acquire BPO and TSD Global focused on full-cycle sales, reseller partnerships, account management, and client retention. Proficient in platforms like Salesforce Lightning, Rudolph holds a B.S. in Hotel and Restaurant Management from the University of Perpetual Help System Dalta.
Experience
Sales Admin/Operations
Go Spring Solar · 2022 — 2026Supported project management functions by coordinating net metering setups and overseeing design specifications for planset development. Collaborated with engineering teams to gather required documentation and interacted with local government entities for securing Permission to Operate (PTO) requests. Assisted in remote diagnostics for solar panel systems, managing relationships with manufacturers for technical support and RMA processing. Handled pre-commissioning protocols, which included creating site IDs for devices such as Tesla Powerwalls and Enphase Energy Gateways. Set up remote monitoring systems and conducted client onboarding calls to facilitate a smooth transition to service.Sales Executive
N.Rich · 2021 — 2021Executed a strategic account segmentation approach targeting high-growth organizations based on recent funding rounds. Carried out social selling through targeted LinkedIn outreach to C-Level executives, particularly CMOs, to initiate conversations and enhance brand visibility. Converted cold prospects into warm leads via consultative interactions, successfully arranging appointments for senior closers located in Europe.Acquisition Analyst
XFD Real Estate – Ammex I-Support International Corp. · 2020 — 2021Sourced valuable student housing assets by applying specific geospatial criteria and unit count parameters. Facilitated preliminary financial analysis by organizing necessary financial documentation from property management. Acted as the main contact point between sellers and the investment team, effectively arranging property tours and negotiation meetings.Associate Sales Executive
Acquire BPO · 2016 — 2020Identified and established key reseller partnerships for IT and managed service solutions, broadening the company's market presence. Enhanced Account Lifetime Value (LTV) by strategically cross-selling complementary services to existing clients. Managed the full sales lifecycle independently, including initial prospect identification, needs assessment, contract negotiation, and closing activities. Maintained rigorous pipeline management and executed high-volume outreach to consistently exceed revenue targets.Retention Specialist
TSD Global Philippines · 2013 — 2016Led proactive retention efforts by identifying at-risk accounts and implementing rapid issue resolution strategies. Fostered trusted advisor relationships to successfully reduce client attrition and enhance overall Customer Satisfaction (CSAT) scores.Customer Account Executive
Alorica Philippines · 2010 — 2013Provided comprehensive support through technical troubleshooting and account management, addressing client inquiries effectively. Diagnosed and resolved complex service issues swiftly, maintaining high levels of Customer Satisfaction (CSAT) and trust.
Skills & Expertise
Education
- B.S. in Hotel and Restaurant ManagementUniversity of Perpetual Help System Dalta · — — 2006
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