Ruqia S.
Junior CRM & Administrative Specialist
Open to offersNew to PlatformAbout
Ruqia S. is a seasoned Administrative and CRM Specialist with over three years of comprehensive experience in supporting remote business operations. Her expertise in CRM management extends to managing high-volume records and maintaining precise sales pipeline information, leveraging tools such as Zoho CRM and LinkedIn for business development activities. She adeptly handles lead generation, business research, and data management, often utilizing AI tools to conduct in-depth online research and build prospect databases. At Royal Signs & Awnings, Ruqia effectively manages over 40 CRM deals daily and supports the organization of more than 1,000 company and contact records. Previously, at CanadaWide Sports, she optimized Amazon e-commerce operations through catalog and listing management, supporting marketing decisions via product and competitor research. Freelancing as a Virtual Assistant, she continues to utilize tools like Amazon Seller Central and Excel to enhance workflow efficiency. Her educational background includes a Master of Education from Allama Iqbal Open University.
Why hire me
Employers should hire me because I am organized, dependable, detail-oriented, and experienced in remote administrative and operations support. I have over three years of experience managing CRM records, business information, spreadsheets, research, reporting, and follow-ups while handling multiple priorities independently. I am comfortable with Google Workspace, Microsoft Office, Excel, Google Sheets, Zoho CRM, and other digital tools. I take ownership of tasks, pay close attention to dates, details, and documentation, and proactively follow up to ensure nothing is missed. I am also a quick learner who adapts easily to new systems and processes. I would bring reliability, discretion, strong organization, and a genuine commitment to keeping day-to-day operations running smoothly.
Experience
CRM & Sourcing Specialist / Virtual Assistant
Royal Signs & Awnings · 2026 — PresentManage over 40 CRM deals daily, ensuring the sales pipeline is accurately updated. Organize and maintain more than 1,000 company and contact records to assist business development. Utilize PlanHub, BuildingConnected, LinkedIn, Google, and AI tools to research companies and decision-makers. Construct qualified prospect databases and compile research findings for the sales and operational teams. Maintain trackers, reports, and business records in Excel and Google Sheets with a strong focus on data accuracy. Independently handle various administrative and research tasks while adhering to deadlines.E-commerce Specialist
CanadaWide Sports · 2023 — 2025Contribute to daily Amazon e-commerce operations, focusing on catalog management, listing updates, and product data maintenance. Perform product, competitor, and keyword research to inform business and marketing strategies. Address listing, inventory, and catalog challenges while ensuring product information remains accurate. Maintain spreadsheets for tracking products, reporting, and operations. Support Amazon PPC activities and track campaign performance along with key metrics.Freelance Virtual Assistant / Amazon VA
Remote · 2023 — PresentProvide remote assistance with research, data entry, product research, listing management, reporting, and various administrative duties. Use Excel, Google Sheets, Amazon Seller Central, and AI tools to organize data and enhance workflow efficiency.
Skills & Expertise
Education
- Master of Education (M.Ed.)Allama Iqbal Open University
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