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Russ C. — Senior Windows System Administrator from Philippines

Russ C.

Senior Windows System Administrator

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishFilipino
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About

Rustico “Russ” C. is an accomplished Senior System Administrator with extensive experience supporting IT infrastructure across global business services, education, and technology sectors. At IBM Business Services and Kyndryl Philippines, he manages patching and troubleshooting for Windows Servers (2012–2022) and Linux (RHEL) environments, supporting high-profile accounts in the US and Europe with tools like WSUS and Red Hat Satellite. His role includes compliance, change management, and Azure cloud administration, including AD sync. Russ previously maintained infrastructure at AsiatechWin and the Dyslexia Association of Singapore, overseeing server deployments, firewall management, and database systems using Oracle or MS SQL. Early roles in Singapore and the Middle East included systems analysis, email server configuration, and networking for clients such as the Kuwait Stock Exchange, consistently integrating advanced patch management and server technologies.

Experience

  • Senior System Administrator / Patch Administrator

    IBM Business Services / Kyndryl Philippines Inc · 2015 — Present
    Resolve issues with Windows devices for major accounts as a member of the Wintel team. Oversee multiple accounts in the US and Europe relating to Windows devices. Conduct Security Health Checks for Windows servers and ensure compliance. Execute timely patch management schedules for Linux and Windows servers using tools like Red Hat Satellite and WSUS. Manage Change Management processes as required. Provide support for all BAU calls and integrate necessary software, addressing issues across various technologies. Monitor and maintain all patch releases, devising effective installation strategies for system upkeep. Troubleshoot various tools while overseeing multiple servers and offering backup support

  • System Administrator

    AsiatechWin International Services · 2014 — 2015
    Provide support, monitoring, and maintenance for Asiatech Data Center. Oversee infrastructure software platforms while creating installation, configuration, and upgrade documentation for various systems. Act as a liaison among technical staff, management, users, and vendors regarding service requests and technical standards. Offer subject matter expertise and consultancy for designated technology and infrastructure systems, evaluate equipment and software for procurement, and recommend configurations. Deliver remote or onsite diagnosis and resolution for hardware and software issues across diverse technologies, maintaining effective relationships with team members and users.

  • I.T. Officer 2

    Dyslexia Association of Singapore (Singapore) · 2008 — 2013
    Implement policies for the computer system network while ensuring that all peripherals function correctly. Arrange repairs for hardware when failures occur and monitor system performance continuously. Engage in professional development through various educational opportunities and maintain professional networks. Modify firewall settings using Cisco Pix firewall. Set up and configure Windows 2008 servers utilizing RODC technology. Maintain the corporate website and email server, while ensuring virus protection software is updated across all machines. Keep an accurate inventory of all IT hardware and software, managing desktop computers, laptops, printers, and wireless access points. Maintain the SMS database and provide expertise in database

  • System Administrator

    Sin Heng Chan Pte. Ltd. (Singapore) · 2005 — 2008
    Analyze clients' existing systems and business models, assessing options for potential solutions that align technically and financially. Conduct requirements analyses and prepare proposals for system modifications or replacements. Collaborate closely with colleagues, developers, testers, and end users to ensure compatibility and satisfaction. Supervise and document testing schedules for complete systems. Set up and configure Merak mail servers and POS systems for retail management. Manage existing LAN/WAN connections across all branches and customer offices, and install servers utilizing various Windows operating systems.

  • System Administrator

    Apral International Group (Middle East) · 2003 — 2005
    Install and monitor mail servers (VPOP3) for both incoming and outgoing messages. Conduct fault investigations for data networks across local and wide area environments, utilizing various information sources. Establish networking environments by designing system configurations and directing installations while defining system standards. Maximize network performance by monitoring, troubleshooting issues, planning upgrades, and collaborating on network optimization. Install and configure Microsoft Exchange server 2003 for remote mail access, as well as web servers for hosting. Configure ADSL modems, VPN routers, and microwave systems for various clients.

  • Customer Engineer

    Kuwaiti Danish Computer Company (Middle East) · 2001 — 2002
    Maintain and upgrade the network for the Kuwait Stock Exchange while reporting the operational status through project management. Provide remote support to onsite engineers and end users during installations, and secure the network by establishing and enforcing access policies. Install and configure products including the Kuwait Automation Trading System and Compaq hardware utilizing various Windows platforms.

Skills & Expertise

System AdministrationTechnical Support SpecialistEmail Management

Education

  • Bachelor of Science in Computer Science (BSCS)
    AMA Computer College