Ruthlyn T.

Ruthlyn T. is an experienced Customer Support Representative currently working at UPS Asia, where she expertly handles shipping and tracking inquiries and coordinates with other facilities for urgent shipment requests. Her previous experience as a Lead Generation Specialist at RC Outsourcing Solutions saw her verifying customer information and scheduling appointments for further assistance. Prior to that, Ruthlyn honed her skills in customer interactions at STARTEK and IQOR, providing inbound support for prepaid internet services and addressing billing issues. She is proficient in multiple support channels, including email, chat, and phone support. With a foundation in Computer Science from Lipa City Public Colleges, she brings a wealth of technical troubleshooting and polished problem-solving skills to every customer interaction.