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Ryan D. — Junior Customer Service Representative from Philippines

Ryan D.

Junior Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Ryan D. is a seasoned Customer Service Representative with experience in various sectors, including telecommunications at iQor and the financial services industry with Astranorth/LoanDepot. His most recent role saw him return to customer service with Foundever/Grubhub, showcasing his expertise in managing customer inquiries and support. Ryan has honed his skills in using Vici dial and Google Analytics, adapting these tools to enhance the customer service experience. His educational background, starting at Dona Aurora Elementary School and extending to a brief study in architecture at the University of the Cordillera, supports a well-rounded approach to problem solving and client communication.

Experience

  • Cold Caller

    Astranorth/Loandepot · 2021 — 2023
    Conducted outreach to potential clients through Cold Calling techniques.
  • Customer Service Representative

    Foundever/grubhub · 2023 — 2023
    Delivered assistance and resolved customer concerns via various communication channels.
  • Customer Service Representative

    Iqor/orchard · 2021 — 2021
    Managed customer inquiries and provided support during interactions.

Skills & Expertise

Education

  • Secondary Education
    Baguio City National High School · 1993 — 1997
  • BS Architecture
    University of the Cordillera · 1997 — 1997
  • Primary Education
    Dona Aurora Elementary School · 1987 — 1993

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