Saad O.

Employers should hire me because I bring strong attention to detail, accuracy, reliability, and hands-on experience in data entry, documentation, reporting, and administrative coordination. In my current role, I regularly handle purchase records, invoices, supplier information, delivery data, and reports using digital tools such as Google Sheets. My previous experience in customer service, sales, and education consultancy has also developed my communication, organization, and problem-solving skills. I am a fast learner who can quickly understand new systems, procedures, and industry requirements. I understand that accuracy and confidentiality are especially important in a pharmaceutical company, and I am committed to following procedures carefully and maintaining high-quality records. I am dependable, adaptable, and comfortable working under deadlines while maintaining attention to detail.

• Sales & Fulfilment Executive

  Al Mokahal Trading Co. · 2024 — Present
  Oversaw sales and fulfilment operations in the oil and gas sector, managing order placement and on-site purchasing. Coordinated logistics and delivery to guarantee timely material distribution and effective order execution. Communicated with customers, suppliers, and internal teams to confirm requirements and resolve any operational challenges. Handled order tracking, purchasing documentation, and daily fulfilment tasks while supporting field operations.

• Senior Education Consultant

  Edvoy · 2020 — 2023
  Guided students through the overseas education admission process, conducting assessments and providing personalised recommendations for universities and programmes. Facilitated meetings and sales calls while supporting test preparation and managing application procedures. Regularly communicated with parents to update them on admission status and fostered long-term relationships. Collaborated with colleagues to enhance sales performance and conversion rates.

• Pre-Sales Executive

  Edvoy · 2020 — 2023
  Engaged in market research and customer inquiries to enhance the sales process, validating and nurturing leads. Qualified prospective customers based on their needs before transitioning them to the sales team. Addressed customer queries and provided clear guidance during pre-sales activities. Managed the company's social media presence by creating content and interacting with followers to strengthen online engagement.

• Customer Service Representative

  Cam Point Technology · 2020 — 2020
  Provided exemplary customer service by addressing inquiries, complaints, and orders through various communication channels. Assisted in resolving customer issues and maintained accurate service records, collaborating with colleagues to enhance service quality. Additionally, installed CCTV and security systems, conducted basic troubleshooting, and ensured the operational effectiveness of all installed equipment.

• Bachelor of Public Administration

  Indira Gandhi National Open University · — — 2022
• Executive MBA

  Indira Gandhi National Open University