12 viewsTalent
Sal V. from Colombia

Sal V.

Colombia 1-2 years
Open to offersNew to Platform
Languages
Spanish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Saul E. is a skilled technical professional in graphic design and multimedia integration, with a focus on advertising, editorial design, web, animation, and packaging. His academic journey includes graduating from the Servicio Nacional de Aprendizaje with a technical degree in design and multimedia integration, and he is currently advancing in social communication at Fundación Universitaria Compensar. His professional trajectory includes analytical capabilities honed during his tenure as a customer service advisor for Mercado Pago at Concentrix, where he guided clients through withdrawal and collection processes. At Outsourcing BPO, Saul manages user engagement for the Acueducto de Bogotá campaign, addressing billing discrepancies and infrastructure reports with effective communication and expeditious issue resolution. Additionally, at Fundación Universitaria Compensar, he leverages his experience in content creation as a reporter, locutor, and producer for radio programs, contributing significantly to university publications. Saul's diverse skill set is grounded in adept brand design, customer attention, and harnessing digital tools for innovative solutions.

Experience

  • Customer Service Advisor

    Concentrix · 2023 — 2025
    Provide guidance to clients on withdrawal and collection processes for Mercado Pago.
  • Customer Service Advisor

    Outsourcing BPO · 2025 — Present
    Handle user inquiries for the Bogotá Aqueduct campaign, creating and managing cases related to billing issues and reports of damages to public and private property, utilizing effective communication and user management under pressure.
  • Reporter / Announcer and Writer

    Fundación Universitaria Compensar · 2024 — Present
    Create articles for publication in university newspapers and serve as an announcer and producer for radio programs at the faculty, covering mass events.

Skills & Expertise

Education

  • Social Communicator
    Fundación universitaria compensar · 2024 — Present
  • Technical High School Graduate in Graphic Design and Multimedia Integration
    Colegio Emma Reyes IED · 2017 — 2022
  • Technical Degree in Design and Multimedia Integration
    Servicio Nacional de Aprendizaje · 2021 — 2022

Interested in this professional?

Sign in as an employer to save this profile or invite Sal V. to a job.

Sign in as an employer