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Salawudeen K. — Junior Customer Service Representative from Nigeria

Salawudeen K.

Junior Customer Service Representative

Nigeria 2-3 years
Open to offersNew to Platform
Languages
English
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About

Salawu A. is a versatile professional based in Lokoja, Nigeria with expertise in customer service and IT roles across diverse industries. Notably proficient in Microsoft Office, he has a proven track record in providing exemplary customer support, maintaining accurate records, and operating in high-pressure environments. With significant roles such as Company Secretary/IT Officer at Musalib Construction Limited and Customer Care Representative at Dental Care Company, Salawu has honed his skills in CRM Systems and customer interactions. Additionally, he served as a Computer Science Teacher and Web Developer, demonstrating his strong communication abilities and tech-savvy nature. Salawu brings a detailed understanding of data entry and record keeping within remote and in-person settings, consistently supporting team objectives while ensuring excellent customer experiences.

Experience

  • Company Secretary/IT Officer

    Musalib Construction Limited · 2024 — 2026
    Managed administrative tasks and provided IT support, ensuring efficient operations within the company.
  • Hiring Officer (remote)

    Dave Tech and Gadgets · 2023 — 2024
    Conducted recruitment processes to fulfill hiring needs, engaging with candidates remotely to facilitate interviews.
  • Customer Care/Virtual Assistant (Remote)

    Smart Earners · 2022 — 2023
    Delivered customer support through various channels, addressing inquiries and providing assistance in a remote setting.
  • Computer Science Teacher/web developer

    Unique Nursery and Primary School · 2021 — 2023
    Instructed students in computer science and contributed to web development tasks to enhance educational resources.
  • Customer care representative (remote)

    Dental Care Company · 2020 — 2022
    Handled customer inquiries and provided support remotely, ensuring a positive experience for clients in the dental industry.

Skills & Expertise

Education

  • Bachelor of Science
    Confluence University of Science and Technology · 2020 — 2024
  • Senior Secondary School Certificate Examination
    Government Day Secondary School · 2014 — 2020
  • Primary School Certificate
    Standard Nursery and Primary School · 2006 — 2014

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