Sally C.
Senior Operations Manager
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About
Sallymar C. is an experienced Executive Virtual Assistant and Operations/Project Manager with over 15 years of expertise in supporting high-level executives and managing business operations across various industries. Notably, she has worked extensively in property management, customer service, and HR within the fast-paced business sectors she has served. Her career highlights include leading daily operations as an Operations Manager at Sales Creator, where she implemented SOPs and improved productivity through workflow optimization. At Trideca Pty Ltd, Sallymar managed complex schedules and communication for top-level executives. Her multi-faceted role at Marketing Melodies involved supporting social media management and enhancing brand engagement. Sallymar's strong competencies in project management and process improvement have been demonstrated through her coordination efforts at ST Global, where she ensured project goals were met efficiently. With a Bachelor of Science in Economics from Xavier University, Sallymar combines academic knowledge with practical experience to deliver reliable and strategic operational support. Her proficiencies extend to tools such as Microsoft Office Suite, Google Workspace, and various project management software, supporting her robust performance in roles requiring high organizational and communication skills.
Experience
Operations Manager
Sales Creator · 2024 — 2026Oversaw daily business operations, ensuring that projects, team activities, and priorities were organized and progressing. Monitored discussions and deliverables through Slack for effective project coordination and communication. Supported HR functions including onboarding, training facilitation, and employee assistance while fostering a positive team environment. Developed SOPs to standardize processes and enhance business efficiency. Identified workflow gaps and proposed solutions to boost productivity.Administrative Business Partner
Trideca Pty Ltd · 2022 — 2024Provided administrative support to company leadership and departments to facilitate smooth operations. Managed complex calendars and schedules for multiple stakeholders, ensuring alignment of priorities and avoidance of conflicts. Coordinated travel arrangements for domestic and international trips, managing flights and accommodations. Organized project meetings, prepared documentation, and kept accurate administrative files. Supported internal teams with various administrative tasks and served as a primary contact for contractors.Virtual Assistant / Customer Service
Marketing Melodies · 2020 — 2022Delivered virtual administrative and operational support for daily business tasks. Engaged in planning, research, and data organization, including client information and reports. Developed client presentations and marketing materials to bolster brand initiatives. Assisted with social media management by planning content, creating posts, and engaging with audiences. Managed customer inquiries and follow-ups, ensuring positive client relationships through effective communication.Executive/Virtual Assistant to a Cosmetic Surgeon
Adonis Aesthetics · 2016 — 2019Provided comprehensive administrative support to a cosmetic surgeon, including calendar management and appointment scheduling. Assisted with book publications through editing and formatting while supporting marketing initiatives. Managed social media accounts and produced content, including video editing for enhanced brand visibility. Coordinated communications among team members and clients for timely follow-ups and project support, ensuring an organized workflow.Project Manager & Executive Virtual Assistant
ST Global · 2012 — 2016Handled daily project operations by ensuring timely task completion aligned with business objectives. Coordinated with various teams, including SEO specialists and developers, to facilitate project execution. Created work schedules, monitored progress, and followed up on deliverables. Provided administrative support to company directors, managing internal communication and priorities effectively.Virtual Assistant/ Property Manager
Luxury Holidays · 2009 — 2012Managed operations for multiple luxury holiday properties, overseeing bookings and guest arrangements. Coordinated staff scheduling and deployment of service providers, ensuring timely maintenance of properties. Handled guest communication and support, including inquiries and booking management. Monitored operational tasks, documentation, and marketing efforts to ensure accurate property listings and promotional content.Sourcing and Training Supervisor
People 2 Outsource · 2008 — 2010Developed and implemented training strategies while managing sourcing initiatives. Screened and interviewed applicants, delivering training and reporting on outcomes. Supervised placement activities and monitored candidate qualifications for client endorsements.International Marketing Researcher / CSR
Western Wats, Phil., Inc. (BPO) · 2004 — 2007Conducted market research and surveys to gather customer insights. Handled client communications and customer service to ensure a positive experience. Acted as a Team Leader to support team performance and operations while meeting project goals and managing documentation and reporting tasks.Handled family business
Company not specified · 2000 — 2004Supported operations of a family-owned business focused on buying and selling food products. Managed daily activities including supplier coordination and customer communications to ensure smooth transactions.Events Planner
Echo EventsPlanned and coordinated various events, including weddings and corporate functions, from initial concept through completion. Managed event timelines, logistics, and budgets to facilitate smooth operations. Coordinated communications with clients, suppliers, and venues to ensure all event requirements were addressed. Oversaw on-the-day event coordination and conducted post-event reviews to identify areas for improvement.
Skills & Expertise
Education
- Bachelor of Science Major in EconomicsXavier University