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SALMA C. from Morocco

SALMA C.

Morocco Less than 1 year
Open to offersNew to Platform
Languages
FrenchEnglishArabic
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About

Salma C. is an accomplished Administrative Assistant with a diverse background across several industries, underpinned by a Bachelor's Degree in Private Law. She has developed a robust skill set demonstrated through various roles. At SNCF as a Reservation Agent, she managed travel reservations, processed tickets, and handled customer interactions effectively. During her tenure at CASH PLUS, she worked as a Customer Service Agent, where her expertise in processing financial operations and managing sensitive customer data was honed. Previously at CONSULTANTSHIP, she excelled in managing invoicing and customer follow-ups. Her role required strong skills in organization and time management. Salma's fluency in English, French, and Arabic, combined with her extensive education including a Certificate in English Language from the Académie Canadienne de l'Excellence, illustrates her capability to effectively communicate and provide top-notch administrative support. She is well-versed in analyzing judicial decisions, reflecting her analytical capabilities in criminal law studies.

Experience

  • Reservation Agent

    SNCF · 2026 — 2026
    Managed travel reservations and processed tickets. Assisted customers and prepared travel-related documents. Addressed customer complaints and requests.
  • Customer Service Agent

    CASH PLUS · 2026 — Present
    Welcomed customers and assisted with financial transactions. Processed payments following company policies. Ensured customer personal data confidentiality and security. Verified customer information and the accuracy of documents, addressing inquiries and complaints in a professional manner.
  • Administrative Assistant

    CONSULTANTSHIP · 2025 — 2025
    Managed invoicing and reporting tasks while following up with clients about payments and missing documents. Assisted clients both in person and over the phone and prepared administrative documents and invoices. Organized client records and files.
  • Internal Insurance Assistant

    ASSURANCE HENANI SARL · 2025 — 2025
    Processed client information and insurance files. Followed up on requests and claims while maintaining communication with clients.
  • Sales Assistant

    LIBRAIRIE MARJANA · 2024 — 2024
    Assisted customers with selecting products and managed sales transactions. Developed skills in communication and customer service.

Skills & Expertise

Education

  • Bachelor's Degree in Private Law
    FACULTY POLYDISCIPLINAIRE OF SAFI · 2022 — 2024
  • High School Diploma – Physical Sciences
    LYCEE HASSAN II · 2021 — 2022

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