Salvimar R.

Salvima R. is a proactive and communicative professional with a strong background in customer service and bilingual support, deeply experienced in identifying client needs, mediating conflicts, and ensuring customer satisfaction through active listening and quick resolutions. Skilled in working collaboratively in team settings, she adeptly handles goals while using CRM tools to focus on client loyalty and service excellence. Salvima has served as a legal assistant at López y Asociados f.p., where she engaged in personalized client advisement, document drafting, and court assistance, alongside managing legal errands. She holds a Bachelor's degree in Law from Universidad Gran Mariscal de Ayacucho ("UGMA"), complemented by a postgraduate study in criminal and penal law. Her skills in problem-solving, document writing, and customer orientation are fortified by adaptability and informed decision-making. Fluent in advanced Portuguese, her experience spans assisting in legal proceedings and managing organizational tasks effectively.