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Samantha L. from Philippines

Samantha L.

Philippines No experience yet
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Languages
EnglishFilipinoBisaya
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About

Samantha G. holds a Bachelor of Science in Tourism Management from Surigao del Norte State University, completing her degree in 2024. She has practical experience across the food service and banking industries, working as a Service Crew and Guest Experience Leader at McDonald's branches in Surigao City between 2019 and 2023, where she managed guest relations and operational duties. In 2020, Samantha served as an Admin Staff at CB Marine in Mandaue City, Cebu, handling administrative tasks. Most recently, she was designated as CSA 2 at BDO Unibank Inc. on Rizal Street, Surigao City, starting in December 2024, where she contributed to customer service operations within the banking sector. Her background demonstrates hands-on skills in customer service, guest management, and administrative support within leading business environments.

Experience

  • CSA 2

    BDO Unibank Inc. · 2024 — 2026
    Managed customer service interactions and supported banking operations.
  • Service Crew

    Mcdonald’s · 2022 — 2023
    Handled customer transactions and ensured food service standards.
  • Service Crew / Guest Experience Leader

    Mcdonald’s · 2019 — 2020
    Provided customer service and assistance to enhance the guest experience.
  • Admin Staff

    CB Marine · 2020 — 2020
    Performed administrative tasks and supported operational activities.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    Surigao del Norte State University · 2020 — 2024

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