Samee S.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Md Samee S. is a recent BCA graduate from Abhijit Kadam Institute of Management and Social Sciences, with aspirations in the field of Service Desk and IT Support. Located in Solapur, India, Samee is familiar with resolving end-user issues in Windows environments, leveraging his knowledge in Windows Troubleshooting and basic networking skills such as TCP/IP and DNS. His practical training includes diagnosing and addressing common system performance issues and providing hardware and software support, using tools like Task Manager and Device Manager. Through his academic project, FoodRush, he gained experience in full-stack web development utilizing PHP and MySQL, which further bolstered his problem-solving capabilities. Samee is capable of working in rotational and 24x7 shifts, providing robust support in a variety of technical challenges.
Experience
Practical IT Support Exposure
Company not specifiedPerformed troubleshooting on various Windows issues like slow system performance, application crashes, software problems, low disk space, and peripheral malfunctions. Conducted network diagnostics and system checks utilizing tools such as Task Manager, Device Manager, Windows Services, Command Prompt, ping, ipconfig, tracert, and nslookup. Engaged in structured troubleshooting to resolve login, internet connectivity, application, and printer issues by recognizing symptoms, testing potential causes, implementing solutions, and confirming their effectiveness.
Skills & Expertise
Education
- Bachelor of Computer Applications (BCA)Abhijit Kadam Institute of Management and Social Sciences, Solapur · 2023 — 2026
- Class XII (HSC)Balbharti Vidyalaya, Solapur · 2022 — 2023
- Class X (SSC)S.S.A. Urdu High School, Solapur · 2016 — 2017
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