Sammy A.
Senior Retail Operations Manager
Open to offersNew to PlatformAbout
Sammy V. is an accomplished professional with over 20 years of progressive experience in hospitality, restaurant management, and the retail sector across Johannesburg and broader Gauteng. As an Assistant General Manager at Lattelious Aspen Villa, Sammy oversees store operations, including staff recruitment, training, inventory management, and customer service. Previously, as General/Store Manager at Plus Supermarkets, Sammy was responsible for managing four outlets, developing operational strategies, HR management, and collaboration with finance teams to optimize profitability and ensure compliance with local laws. Sammy’s extensive history includes key leadership roles managing multiple restaurant and retail locations, with expertise in operational efficiency, stock control, and adherence to health and safety standards. His career highlights robust experience in multi-branch oversight, quality assurance, and process improvement within fast-paced business environments.
Experience
Assistant General Manager
Lattelious Aspen Villa-Johannesburg · 2022 — PresentReported to the GM/Owners while handling store opening and closing operations. Engaged in staff recruitment, training, and development. Managed both back and front of house operations, including staff scheduling, stock ordering and counting, and conducting fresh and quality checks.General/Store Manager
Plus Supermarkets-Denver · 2018 — 2022Oversaw multiple branch offices, focusing on business growth and operational efficiency. Developed best practices and improved strategies for profitability. Planned training programs, provided staff guidance, and ensured compliance with local labor laws while managing HR procedures.Operations Manager
Debonairs Springs & Johannesburg · 2014 — 2018Managed an array of branch offices, enhancing operational efficiency through best practices. Developed metrics for profitability and provided support for skill development in branch operations. Ensured adherence to local labor laws in various HR-related functions.General Manager
The Local Grill (Birchwood Hotel & OR Tambo Conference Centre) · 2010 — 2014Supervised the operations of two restaurants, implementing standards for excellent hospitality. Utilized management tasks similar to those in previous roles within fast-paced environments.Waiter
Spur East Rand Mall Boksburg · 2009 — 2010Welcomed and seated guests, provided menu advice, and took orders. Engaged in upselling while ensuring effective communication with the kitchen and managing customer needs and complaints.Cashier and waiter
Blue Marlin Seafood Boksburg · 2008 — 2009Delivered hospitality services, welcoming and seating customers, and managing orders. Followed through on kitchen communications and ensured customer satisfaction by addressing needs and complaints.Restaurant Manager
Mimos Italian Restaurant Parkdene · 2006 — 2008Managed the restaurant's operations, employing skills honed in high-pressure environments.Store Manager
Shoprite/Checkers Nationally & Botswana Region · 1996 — 2006Led store operations, focusing on customer service, budget expense tracking, and supplier relationships while instilling market knowledge and staffing strategies.Sales Assistant
Waldorf Flowers Bloemfontein · 1992 — 1996Engaged with customers by assisting with product selection and managing payments. Maintained store cleanliness, aided in stock control, and ensured security while adhering to established branding guidelines.
Skills & Expertise
Education
- High School (matric)Petunia Secondary School · 1994 — 1998
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