Sandara D.

Sandara E. is an experienced Virtual Assistant with a diverse background in customer service, sales, healthcare, and travel sectors. At TIANLU International, she specialized in outbound cold calling to promote and sell jewelry, managing both incoming and outgoing calls to address customer concerns and process orders. Sandara also worked with RAV-Virtual Assistant as a Collections Representative, focusing on cold calling, negotiation, and precise data entry for account confirmation and pre-authorization processes. Her tenure at Teleperformance involved providing customer support in the healthcare domain, including HIPAA verifications, benefits explanation, and online account guidance while ensuring compliance with industry policies. At IGT Solutions, she supported a travel account, assisting with payment processing, refunds, and reservation verifications. Sandara is proficient in managing communications, scheduling, and maintaining documents using Google Workspace, office tools, and virtual communication platforms.