2 viewsTalent
Sandra D. — E Commerce Virtual Assistant from Philippines

Sandra D.

E Commerce Virtual Assistant

Philippines Less than 1 year 40 - 80 USD per day
Open to offersNew to Platform
Languages
EnglishTagalog
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

3 items
Sign in as an employer to view portfolio files

About

Sandra Y. is a dedicated Customer Support Representative with a strong foundation in administrative and transcription tasks, honed through various roles in customer communication and support. She has excelled at Transcom Worldwide, managing high-volume interactions across multiple channels, including phone, email, and live chat, while adhering to Disney's high service standards. Previously, at Staryard Logistics Services & Trading Corporation, Sandra played a critical role as a Sales Administrative Assistant, handling logistics, daily operations, and team coordination. Based in Taytay, Rizal, she possesses a robust command of English, a typing speed of 53 WPM, and proficiency in tools such as Office, Excel, and Canva. Her educational path at Saint Louis University and internship at Notre Dame Hospital has further developed her professional communication and data management skills.

Experience

  • Customer Support Representative

    Transcom Worldwide · 2025 — 2026
    Managed high-volume customer interactions across multiple channels, including inbound and outbound calls, email, and live chat, ensuring empathy and professionalism while adhering to quality assurance standards. Supported customers with account inquiries, payments, and order issues in line with Disney's service standards and brand voice. Escalated complex or sensitive issues to relevant departments and accurately documented customer interactions in internal systems for effective tracking and follow-up.
  • Sales Administrative Assistant

    Staryard Logistics Services & Trading Corporation · 2023 — 2024
    Oversaw daily attendance, team deliverables, and generated monthly sales reports. Coordinated the scheduling and dispatching of delivery teams while addressing daily operational concerns, including fuel, maintenance, and field support. Assisted the Operations Manager with logistics, client billing, pay slips, and monitored commissions and delivery charges.

Skills & Expertise

Education

  • Undergraduate of Bachelor of Science in Medical Laboratory Science
    Saint Louis University Baguio · 2019 — 2024

Interested in this professional?

Sign in as an employer to save this profile or invite Sandra D. to a job.

Sign in as an employer