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Sanele K. — Junior Remote Customer Support Specialist from South Africa

Sanele K.

Junior Remote Customer Support Specialist

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Sanele P. is a professional graduate based in Soweto, Johannesburg, with expertise in language practice and education, holding a National Diploma in Language Practice and a Postgraduate Certificate in Education (PGCE) from the University of Johannesburg. Additionally, Sanele earned a 120-Hour TEFL Certificate, underscoring their proficiency in teaching English as a foreign language. With experience as an Education Assistant at S.S Mshayisa and Petrus Maziya Primary Schools, Sanele supported classroom management, lesson delivery, and learner engagement, helping with English language development and student evaluations. Skilled in proofreading and editing, data entry, and customer service, Sanele also excels in administrative support tasks, leveraging tools like Microsoft Word, Excel, PowerPoint, and online platforms such as Zoom and Google Classroom. Sanele seeks remote opportunities that benefit from their strong cross-cultural communication and content writing capabilities.

Experience

  • Education Assistant

    S.S Mshayisa Primary School · 2021 — 2022
    Provided support to teachers in lesson delivery and classroom management while supervising learners. Aided in the development of English language skills through various activities including reading and writing. Assisted in the preparation of teaching materials, maintained learner records, and contributed to student evaluations. Fostered positive classroom behavior and participation from students while supporting school events and parent-teacher meetings.
  • Educational Assistant

    Petrus Maziya Primary School · 2020 — 2021
    Assisted educators with lesson delivery and classroom oversight, supervising learners throughout the process. Contributed to English language development via reading, speaking, and writing tasks. Helped create educational materials and assessments, maintained records, and facilitated student evaluations. Promoted positive behavior and engagement of students while also aiding in school events and parent-teacher meetings.

Skills & Expertise

Education

  • Postgraduate Certificate in Education (PGCE) English (Senior Phase) & IsiZulu (FET)
    University of Johannesburg
  • National Diploma in Language Practice
    Tshwane University of Technology

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