Santiago A.

Santiago F. is a bilingual sales expert from Colombia, specializing in both retail and cruise-based sales environments. With a career marked by his roles as a Sales Associate at Harding+ and Sales Manager and Associate at Multivariedades La 25, Santiago has honed his communication and upselling techniques to provide exceptional customer experiences. In retail and onboard high-paced settings, he consistently met and exceeded sales targets, managed inventory, and handled POS operations while supporting international and multicultural clientele. Santiago's bilingual proficiency in Spanish and advanced English equips him to excel in diverse, fast-paced environments, and he seeks to bring this expertise to remote customer service and sales teams. He holds a background in engineering, with a focus on health and safety from the Pedagogical and Technological University of Colombia, enhancing his capability in managing customer support and team performance.