Sara N.

Sara N. is a bilingual Customer Support Specialist with a deep background in the healthcare industry, specializing in medical insurance and workers' compensation. Currently serving at Cognizant Technology Solutions, she effectively manages inbound and outbound calls in both English and Spanish, providing comprehensive support to healthcare and workers' compensation clients. With a strong attention to detail, Sara excels in administrative tasks including documentation, updates, billing inquiries, and communications with providers. Previously at Foundever S.A de C.V., she honed her expertise in claims processing, working closely with medical providers, adjusters, and internal teams to ensure seamless case handling and compliance with confidentiality standards. Her educational background includes a High School Diploma, a Bachelor of Accounting, and a Bachelor degree in English Teaching.