Sarah A.
Mid-Level Medical/General Virtual Assistant
Open to offersNew to PlatformAbout
Sarah Andrea G. is a seasoned Medical/General Virtual Assistant with over four years of dedicated experience in the fields of customer service, administrative support, and medical office assistance. She holds a Bachelor of Science in Electronics System from the University of Science and Technology of Southern Philippines. Sarah excels in managing customer inquiries through various channels, including email, phone, live chat, and social media. Her expertise includes appointment scheduling & calendar management, data entry & database management, and social media content creation. In her role as a Customer Service Representative until May 2023, she effectively resolved customer issues and maintained accurate records. Later, as a Medical Office Assistant at an aesthetic wellness and medspa clinic, she ensured efficient operations by coordinating patient appointments and follow-ups. Currently working as an Executive Assistant remotely, Sarah continues to enhance business efficiency through effective email management, scheduling, and social media strategies.
Experience
Executive Assistant
Work From Home Confidential · 2024 — 2026Oversee email management, including inbox organization. Facilitate appointment scheduling and calendar management tasks. Execute data entry along with database management while handling social media responsibilities and content creation.Medical Office Assistant
Aesthetic Wellness & Medspa Clinic · 2023 — 2024Organized patient appointments and managed intake forms while coordinating follow-up communications. Engaged with patients through calls, texts, and emails to maintain satisfaction and compliance. Ensured accuracy in patient record-keeping to support the smooth operation of the clinic.Customer Service Representative
Company not specified · 2021 — 2023Addressed customer inquiries through email, phone, live chat, and social media while ensuring timely and accurate resolutions. Maintained a welcoming and professional demeanor while assisting customers and efficiently managed a high volume of incoming calls. Recorded all interactions and kept precise customer records for future reference.
Skills & Expertise
Education
- Bachelor of Science in Electronics SystemUniversity of Science and Technology of Southern Philippines
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