Sarah L.

Rhea Mae C. is an experienced Dispatcher and Customer Service Representative with over four years of experience in transportation and locksmith services. Her career began at Azpired Inc., managing both inbound and outbound calls for a black car service in Chicago, ensuring high-quality customer satisfaction through timely dispatch. At Teletech, she transitioned into a Sales Representative role, excelling in customer service with a focus on upselling HP products. Currently, she holds the position of Senior Dispatch and HR Manager at Lenny Locksmith, where she supervises a dispatch team to maintain high performance and service quality. Her role involves scheduling, routing, and communication management, supported by her proficiency in tools like Autocab, Power Dispatch, Workiz, and OpenPhone. Rhea's academic background includes studies at the University of Cebu – Main, reflecting her dedication to furthering her expertise in business administration.