Sarah J.
General Virtual Assistant
Open to offersNew to PlatformAbout
With my experience as an Assistant Restaurant Manager and Hotel Human Resources Agency Coordinator, I have developed strong leadership skills and a passion for delivering excellent customer and guest service. I am responsible, detail-oriented, and committed to maintaining high standard of work excellence. I possess effective communication skills when dealing with colleagues, customer, and guests. Through my previous roles, I have strengthened my multitasking abilities, accuracy, dependability, and problem-solving skills. I am capable of working under pressure, handling customer complains professionally, managing time efficiently, and meeting report deadlines consistently. My dedication, commitment, honestly, and positive mindset are qualities I continuously practice in every work environment.
Experience
Area Supervisor / Hotel Human Resources Agency Coordinator
Seda Hotel Manila Bay · 2023 — 20251. Conducted screening, recruitment, and deployment of applicants for hotel operations. 2. Facilitated training, hotel familiarization, and orientation programs for newly hired staff. Managed performance evaluations, issued disciplinary actions, and provided employee counseling when necessary. 3. Monitored employee grooming standards and supervised staff scheduling. 4. Prepared staff schedules and monitored Daily Time Records (DTR) every payroll cut-off. 5.Prepared, submitted, and monitored client hotel billing for settlement with LGS Staff Management Services, Inc. 6. Ensured timely and accurate billing reports, reviewed and approved by the Human Resources Manager and Head of Finance. 7. Prepared monthly reports for submission to the HRAssistant Restaurant Manager
JOLLIBEE Fast Food Restaurant · 2017 — 2020HANDLED AS ASSISTANT RESTAURANT MANAGER: 1. Assistant Product Quality Manager - Inspected all deliveries to ensure product quality, correct quantity, and valid expiration dates. - Managed proper storage of all deliveries and maintained inventory following the FIFO (First In, First Out) system. - Ensured all storage areas were clean, organized, properly labeled, and maintained at the correct temperature. - Conducted travel path inspections across all kitchen stations to monitor food serving temperatures, equipment temperatures, cleanliness, and sanitation standards. - Monitored crew compliance with Gold Standard Procedures for food preparation and product handling. - Performed closing procedures, including end-of-day stock counting
Skills & Expertise
Education
- Bachelor’s Degree in Science in Hotel and Restaurant ManagementISHRM School System · 2011 — 2017
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