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Sarah C. — Junior Virtual Assistant from Brazil

Sarah C.

Junior Virtual Assistant

Brazil 2-3 years
Open to offersNew to Platform
Languages
PortugueseEnglishSpanish
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About

Sarah C. is an accomplished professional specializing as a Virtual Assistant with proficiency in high-performance typing and content translation. Her career includes freelance work for the tourism and hospitality sectors, managing administrative needs through WhatsApp communication and scheduling. Sarah excels in translating technical and creative texts tailored for diverse audiences. Her recent tenure at Colégio Educallis Anil involved classroom mediation during the pandemic, supporting both in-person and online students, and assisting teachers with technical needs, such as audio and video setups. Her technical skills include advanced proficiency in Excel and Word, alongside remote communication tools. With comprehensive training in applied marketing, communication, time management, and professional customer service, she stands out in her ability to maintain efficiency and accuracy in remote work environments.

Experience

  • Mediator

    Colégio Educallis Anil · 2021 — 2021
    Engaged with students both in-person and online using a notebook. Provided support to teachers regarding lesson development, including audio, image, and notebook management. Responsible for filling, updating, and organizing academic spreadsheets.
  • Analyst/Customer Support

    Freelancer · 2021 — Present
    Provided customer service by addressing inquiries, processing requests, and delivering ongoing support through chat, email, and phone. Monitored service tickets, recorded information in the system, and ensured efficient and empathetic service. Experienced in identifying issues and implementing effective solutions to enhance customer satisfaction and loyalty.
  • Virtual Assistant

    Freelancer · 2018 — Present
    Managed administrative demands for tourism and hospitality businesses, facilitating communication via WhatsApp and organizing schedules. Conducted translation of technical and creative texts, adjusting language for various audiences. Handled data entry, verified information, and processed documents.

Skills & Expertise

Education

  • Customer Service
    TCA · — — 2023
  • Business Communication
    TCA · — — 2022
  • Time Management and Productivity
    TCA · — — 2022
  • Professional Virtual Assistant
    TCA · — — 2022
  • Marketing Applied
    Escola Superior Aberta do Brasil · — — 2020
  • Technology and Innovation
    Universidade Estadual do Maranhão · — — 2019

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