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Savanna L. — Junior Client Communication Specialist from South Africa

Savanna L.

Junior Client Communication Specialist

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Savanna D. is a dedicated professional from South Africa with diverse experience across retail, hospitality, and online client management. With a solid foundation from IMPACT Independent High School and Future Flyers Academy, she possesses a Cabin Crew Qualification. She has excelled in roles demanding customer service excellence and adept time management. From 2020 to 2024, Savanna served as a Sales Assistant at Vape Co Express, where her responsibilities included product recommendations, POS transactions, stock management, and resolving customer queries. In her current remote position, she skillfully handles scheduling and client communication for an overseas company, ensuring seamless client engagement. As a former Waitress at Pastelaria Princesa, she ensured a positive dining experience by providing attentive service and maintaining cleanliness. Savanna is proficient in MS Office, reinforcing her capability to manage tasks in fast-paced environments.

Experience

  • Sales Assistant

    Vape Co Express · 2020 — 2024
    Provide exceptional customer service and product recommendations. Process POS transactions, conduct daily cash-ups, and manage stock control, including restocking and merchandising. Address and resolve customer queries and complaints while ensuring the store maintains cleanliness and visual standards.

  • Remote Scheduling & Client Communication Role

    Overseas company · 2023 — Present
    Manage client content scheduling across various platforms while responding to and overseeing all online communications with clients.

  • Waitress

    Pastelaria Princesa · 2018 — 2020
    Deliver friendly and efficient table service, accurately take orders, and manage customer requests. Assist in food preparation and uphold cleanliness, contributing to a positive dining experience for patrons.

Skills & Expertise

Project CoordinationOnline Community ManagementCustomer ServiceVirtual AssistantSales

Education

  • Cabin Crew Qualification
    FUTURE FLYERS ACADEMY · — — 2019
  • Matric
    IMPACT INDEPENDENT HIGH SCHOOL · 2013 — 2018

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