Sean P.
Mid-Level Social Media Manager
Open to offersNew to PlatformAbout
Sean G. is an experienced professional with a background in the microfinance, telecommunications, real estate, and customer service sectors. As a Loan Officer at Negros Women for Tomorrow Foundation Inc., Sean facilitated microfinance services for individuals and small businesses, guided clients through loan applications, conducted financial assessments, and promoted financial literacy. In the telecommunications industry, Sean supported a major cellular provider as a Customer Service & Technical Support Representative at Panasiatic Solution Bacolod, efficiently resolving inquiries and technical issues in a high-volume call center. As a Cold Caller Specialist for Close Call and an Appointment Setter for United Home Services, Sean managed outbound campaigns, qualified leads, scheduled appointments, and maintained CRM accuracy. Additionally, Sean served as a Social Media Manager in real estate, developing targeted online content and campaigns to drive client engagement and sales. Sean’s key skills include CRM software proficiency, social media campaign management, cold calling, and customer support.
Experience
Cold Caller Specialist
Close Call · 2024 — 2026Oversaw real-time call activities to facilitate seamless client interactions and escalated to live agents as required. Assessed leads by analyzing call responses and tracking engagement metrics. Worked with the sales team to enhance targeting strategies and boost lead conversion rates.Appointment Setter
United Home Services · 2025 — 2026Communicated essential information regarding products and services and, when relevant, dispatched sales materials. Maintained accurate records of client interactions and updates using a Customer Relationship Management (CRM) system. Identified and contacted prospective clients from provided lists or online resources. Conducted cold calls and addressed incoming inquiries to explain offerings and evaluate lead quality.Social Media Manager
REAL ESTATE · 2023 — 2025Created and executed detailed social media strategies that aligned with sales objectives, overseeing content calendars and campaign management. Monitored social channels, replied to inquiries, encouraged engagement, and cultivated relationships with prospective clients. Developed online strategies to improve brand visibility, attract leads, and showcase properties on platforms such as Facebook, Instagram, and TikTok.Loan Officer
Negros Women for Tomorrow Foundation Inc. · 2018 — 2024Enabled the provision of microfinance services to individuals and small business clients through Project Kasanag. Evaluated financial situations, confirmed client eligibility, and assisted applicants throughout the loan process. Advocated for financial literacy by instructing clients on responsible borrowing and money management. Supervised active loans, ensured compliance with repayment schedules, and followed up with clients as necessary.Customer Service & Technical Support Representative
Panasiatic Solution Bacolod · 2015 — 2016Delivered front-line support for a major cellular service provider, resolving billing questions, service issues, and account inquiries. Aided customers with technical problem-solving, including SIM activation, network troubleshooting, and mobile device setup. Provided compassionate and efficient service in a high-volume call center setting while managing numerous inbound calls.
Skills & Expertise
Education
- Diploma in Information TechnologySystem Technology Institute · 2009 — 2011
Interested in this professional?
Sign in as an employer to save this profile or invite Sean P. to a job.
Sign in as an employer