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Sebastian R. — Mid-Level E-commerce Operations Coordinator from Colombia

Sebastian R.

Mid-Level E-commerce Operations Coordinator

Colombia 1-2 years
Open to offersNew to Platform
Languages
EnglishSpanishPortuguese
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About

Sebastián R., based in Medellín, Colombia, is a results-oriented professional with over two years of experience in e-commerce operations, digital growth, and project coordination. With a proven track record in optimizing cross-functional workflows and executing data-driven marketing campaigns, he has significantly enhanced multi-channel supply chains. Skilled in AI-driven process automation, CRM, and Shopify management, Sebastián excels in performance analytics. His freelance work as a Business Operations & Growth Coordinator at a Real Estate Agency involved optimizing Meta Ads strategies, which led to a 20% improvement in conversion efficiency. He also played a pivotal role in reducing response times by 60% through automated lead-nurturing workflows. As the founder of a Shopify-based e-commerce store, he achieved a remarkable 97% on-time order fulfillment rate. Sebastián's international business acumen was further honed during his internship at Bancolombia S.A. His educational background includes a degree in International Business from Universidad EAFIT, focusing on global supply chain and digital marketing strategies.

Experience

  • Business Operations & Growth Coordinator

    Real Estate Agency · 2025 — Present
    Coordinated paid acquisition strategies through Meta Ads, resulting in over 100 qualified leads monthly and a 20% increase in conversion efficiency. Designed and published more than 20 digital promotional assets each month using design platforms and CMS tools to enhance brand positioning and user engagement. Built automated lead-nurturing workflows and CRM tracking structures that decreased response time to incoming prospects by over 60%.

  • Public Relations Director

    Student Organization, Universidad EAFIT · 2025 — 2025
    Led a team of 20 members from Creative, Events, Communications, and PR to develop and execute impactful cultural initiatives. Oversaw the planning and execution of a major film festival with over 300 attendees, boosting sponsorship funding by 15% compared to the previous event. Created outreach strategies and negotiated partnership terms with more than 10 external sponsors and corporate stakeholders.

  • Founder & Manager

    E-commerce Store (ShopBox) · 2023 — 2024
    Founded and grew a DTC e-commerce dropshipping brand on Shopify, managing product development, brand identity, and marketing efforts. Cultivated relationships with vendors and coordinated local manufacturing supply chains across over 5 suppliers while maintaining healthy gross operating margins above 35%. Implemented inventory tracking systems and cross-border shipping logistics, achieving a 97% on-time order fulfillment rate.

  • International Business Intern

    Bancolombia S.A. · 2024 — 2024
    Streamlined corporate risk documentation and reporting workflows, enhancing reporting consistency across teams and reducing manual processing time by 15%. Managed agenda logistics and coordinated senior committee members' alignments for high-priority meetings with international trade clients.

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