Sebastian C.
Junior Remote Customer Support Specialist
Open to offersNew to PlatformAbout
Sebastián C. is a seasoned professional based in Tandil, Buenos Aires, Argentina, with extensive experience in remote customer support and email communication. With a professional background spanning over a decade, Sebastián is adept in recruitment, client relationship management, and business operations. Fluent in both Spanish and English, he excels in structured communication and handling client and candidate relations. Currently working as an HR Recruitment Consultant at Grupo Homini, he manages end-to-end recruitment in the technology and engineering sectors. Previously, he operated as a Freelance Recruiter and ran an independent business for fourteen years, showcasing skills in customer service, negotiation, and operational management. His work spans commercial advisory roles in corporate banking, advising clients on financial products and services. Sebastián's education in law and English language, along with certifications in GPT development and business English, further reinforce his expertise. He seeks fully remote roles in email and chat support, leveraging his comprehensive experience and linguistic capabilities.
Experience
HR Recruitment Consultant
Grupo Homini — Soluciones en Capital Humano · 2023 — PresentManage the complete recruitment process for corporate clients in the technology and engineering sectors. Facilitate daily dialogue with clients and candidates to clarify requirements, provide status updates, coordinate next steps, and follow up on pending requests. Source, screen, and evaluate candidates while maintaining professional written communication in both Spanish and English. Collaborate with international client companies to define role requirements and candidate profiles. Ensure accuracy and organization of candidate information and deliver structured feedback throughout the recruitment process. Handle multiple recruitment processes at once while ensuring timely communication.Freelance Recruiter
Freelance · 2022 — 2023Conduct sourcing and selection of candidates for corporate and technology positions on a freelance basis. Engage with candidates and clients during recruitment processes and organize follow-ups. Assemble and evaluate information to match candidate profiles with client requirements. Foster strong skills in structured communication, information gathering, screening, and service-oriented support.Owner / Business Manager
Independent Business · 2009 — 2022Established and operated an independent business for nearly 14 years, managing daily operations, customer relations, and staff. Addressed customer requests, facilitated problem-solving, and made operational decisions. Developed and nurtured professional relationships with customers, suppliers, and employees. Enhanced capabilities in customer service, organization, and negotiation while managing multiple priorities independently.Commercial Advisor
Corporate Banking · 2007 — 2008Provided advisory services to corporate clients regarding financial products and services within a banking context. Managed client relationships and delivered consultative assistance tailored to individual business needs. Strengthened communication, customer service, and relationship management skills.
Skills & Expertise
Education
- Bachelor of LawUniversidad Nacional de Mar del Plata · 1998 — 2002
- English Language StudiesWorld English Institute
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