sesh S.
Mid-Level Customer Service Specialist
Open to offersNew to PlatformAbout
Sesh S. is a dedicated professional with extensive experience in customer service and administrative roles across various industries. From June 2017 to February 2022, Sesh honed his skills as a photographer and videographer at R23 Production, capturing memorable moments at weddings, birthdays, and corporate events. Following this, he transitioned to an administrative role at Asso Villa, where he prepared letters, managed stock, handled customer communications, and facilitated reservations. His experience as a waiter at Strike City Centre Flacq involved presenting menus, taking orders, crafting cocktails, and ensuring an exceptional dining experience for guests. As a check-in operator at Gravity Max from October 2023 to July 2024, Sesh managed client communications, reservations, and conducted stock control. Currently, he excels as a customer service representative at Rank Interactive Ltd, where he assists customers, performs verification checks, and coordinates backend operations to ensure smooth service. His proficiency in communication, customer service, and administrative management is complemented by his multilingual skills in English, Kreole, French, and Hindi.
Why hire me
I’m patient, understanding, and a strong communicator\. I listen to customers, stay calm and professional in difficult situations, and focus on finding the best solution\. I’m also a team player, willing to learn, and always aim to improve the customer experience\.
Experience
Waiter
Strike City Centre Flacq · 2023 — 2024Displayed the menu to guests, processed orders, served food and beverages, reset tables, mixed various types of cocktails and mocktails, and gathered guest feedback.Check in operator
Gravity max · 2024 — PresentEngaged with clients, coordinated reservations, conducted stock control, and managed billing and payments.Photographer and videographer
R23 Production · 2023 — 2023Handled wedding coverage, birthday photography, video production, and corporate event documentation.Administrative
Asso Villa · 2022 — 2023Executed administrative tasks, prepared correspondence, managed stock, communicated with customers, and coordinated reservations.Customer service
Rank interactive ltd · 2022 — PresentAssisted customers with inquiries, performed verification checks, and served as a backend coordinator to ensure customer service systems functioned effectively and resolved backend issues.
Skills & Expertise
Education
- GCE O LevelMauricia Institute · 2017 — 2019
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