Setshaba S.

Setshaba S. is a multifaceted professional known for his robust skills in Quality Control & Proficiency Testing and profound experience in the customer service and healthcare sectors. Currently, he serves as a Solutions Agent at Icontact BPO, where he engages in customer service, order processing, and quality assurance. His role involves being a point of contact, providing floor support, and coaching. Previously, at WitsRHI, he focused on quality control and HIV testing, enriched by his multilingual capabilities in English, Sesotho, IsiZulu, and Setswana. From 2019 to 2021, Setshaba contributed to CHAPS through HIV counseling and COVID-19 screening during community outreach initiatives. His administrative prowess was honed during his tenure as an Admin Assistant at Mano Lesedi Primary Project and as an intern at Rahima Moosa Hospital, managing assets and data entry. Setshaba holds an NCV Office Administration qualification from Southwest Gauteng College and further credentials in Business Management.