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Shane S. — Mid-Level Real Estate Virtual Assistant from Philippines

Shane S.

Mid-Level Real Estate Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Shane S. is a seasoned Virtual Assistant with a specialization in real estate and client services. He has extensive experience working with major US real estate companies, managing over 1000+ properties. At Rental City, Shane excelled in client and owner services, focusing on asset management and maintenance coordination. His responsibilities included generating detailed property reports, managing vacant unit statuses via Propertyware, and overseeing property rehabilitation. Furthermore, Shane provided administrative support, managing work orders and scheduling for field technicians. His role at Southwest BNB extended his expertise to handling Airbnb apartments, where he managed guest inquiries, maintenance issues, and logistical tasks like ordering supplies and scheduling property checks. At Curated Vacation Properties, Shane leveraged his expertise in data analysis to manage listings for over 1000 short-term rental properties, ensuring accuracy across platforms such as Airbnb. Shane's technical proficiency encompasses tools like PropertyWare, Airbnb, and Trello, ensuring smooth operations and client satisfaction across various real estate domains.

Experience

  • Data Analysts

    Curated Vacation Properties · 2024 — 2025
    Executed large-scale data entry and lead generation for over 1,000 short-term rental properties and generated new property listings across Airbnb. Updated and verified property details, monitored daily guest reviews, and created maintenance tasks in Breezeway based on reported issues. Coordinated cross-departmental support for guest relations and finance while ensuring data accuracy across all systems.
  • Portfolio Specialist - Client & Resident Services

    CrestCore Realty LLC · 2019 — 2023
    Managed coordination of portfolio-related issues with property owners and generated weekly and monthly owner reports. Handled asset management tasks, including checking the status of vacant units in Propertyware and dispatching property rehab tasks to the assigned tech. Monitored property rehab progress and managed open work orders for vacant properties, while assisting both owners with their inquiries and tenants with maintenance requests.
  • Maintenance Manager / Virtual Assistant

    Southwest BNB · 2021 — 2023
    Assisted with maintenance issues and repairs by supporting guests/tenants in reporting issues and coordinating with available handymen. Managed claims to home warranty for covered maintenance repairs and followed up with contractors via email, calls, and SMS. Ordered materials for property rehab and turnover, while scheduling the Property Manager for quality checks and cleaners for maintenance tasks.
  • Appointment Setter / Cold Caller

    WJH Investment Companies Inc. · 2018 — 2019
    Made outbound calls to leads for a real estate investment company and booked appointments based on a client database. Responsibilities included posting ads on Facebook and monitoring content for multiple online store pages.

Skills & Expertise

Education

  • Bachelor of Science Major in Hospitality Management
    Philippine Women's University · — — 2015

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