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Shaneas B. — Junior Customer Service Representative from Jamaica

Shaneas B.

Junior Customer Service Representative

Jamaica 1-2 years
Open to offersNew to Platform
Languages
English
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About

Shaneas B. is a versatile professional based in the Aeolus Valley district of Lloyd's P.A., St. Thomas, Jamaica. With a background in office administration and customer service, Shaneas has worked in various positions demonstrating strong capabilities. Starting in 2022, Shaneas contributed to Aeolus Valley All-Age School as an administrator and part-time teacher. Following this, a role as a Customer Service Representative at Sangsters Book Store further honed Shaneas's customer service skills, complementing the City&Guilds certification in the same area. In 2024, Shaneas served as a Security Officer at Starguard Super Security Services before joining Sutherland Global Service and again showcasing exceptional customer service proficiency. Recently, Shaneas worked as a Debt Collector (remote) for Empire Cooperative, emphasizing computer literacy and time management strengths during a part-time stint as a Cold Caller at Barefootland Co. Graduating from Seaforth High School and undertaking further studies at Yallahs Baptist, Shaneas has proven the ability to adapt and excel in diverse environments.

Experience

  • Cold Caller (Part-Time)

    Barefootland Co · 2026 — 2026
    Engaged in cold calling to generate leads and solicit business opportunities.
  • Customer Service Representative

    Sutherland Global Service · 2024 — 2025
    Delivered customer support and resolved inquiries through various communication channels.
  • Debt Collector (Remote)

    Empire Corporative · 2025 — 2025
    Conducted debt collection activities remotely, maintaining communication with clients.
  • Security Officer

    Starguard Super Security Services · 2024 — Present
    Ensured safety and security protocols were followed on-site.
  • Customer Service Representative

    Sangsters Book Store · 2023 — Present
    Handled customer interactions and provided assistance in the retail environment.
  • Office Administration and Part-Time Teaching

    Aeolus Valley All-Age School · 2022 — Present
    Performed office administration tasks while also engaging in part-time teaching roles.

Skills & Expertise

Education

  • Principle of Business
    Yallahs Baptist · — — 2023
  • Mathematics
    City& Guild · — — 2023
  • High School Diploma
    Seaforth High School · 2016 — 2021

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