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Shaneika B. — Mid-Level Business Development Representative from Jamaica

Shaneika B.

Mid-Level Business Development Representative

Jamaica 6+ years
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About

Shaneika B. is a seasoned Business Development Representative based in Kingston, Jamaica, boasting over five years of experience in outbound prospecting and multi-channel outreach. Adept at building sales pipelines, she leverages her skills in outbound email prospecting and CRM & pipeline management to successfully convert leads into booked appointments. Shaneika's professional journey includes roles as a Brand Advocate at Sagility, where she managed communication via phone and email and improved engagements through outbound follow-ups. At Ibex Global, she excelled as a Sales Representative by generating pipelines and optimizing follow-ups. Her effective methodologies have seen her consistently handle 80-120+ outbound touches daily and maintain high follow-up consistency across 100+ active leads. Her strategic approach to appointment setting and focus on personalized outreach have earned her strong conversion rates in the competitive sales domain.

Experience

  • Brand Advocate

    Sagility · 2024 — Present
    Handled both inbound and outbound communications through phone and email. Conducted follow-ups to enhance engagement and maintained records in the CRM while organizing appointments.
  • Sales Representative

    Ibex Global · 2023 — 2024
    Created a pipeline via outbound prospecting using email and calls. Converted cold leads into qualified opportunities and monitored outreach metrics to refine follow-ups.
  • Collections Specialist

    Torpedo Micro Finance · 2022 — 2022
    Oversaw outbound communication while negotiating payment plans. Enhanced recovery rates through regular follow-ups.
  • Sales Representative

    HGS Healthcare · 2018 — 2021
    Implemented outbound outreach campaigns across various channels. Generated leads and scheduled appointments, while maintaining records and tracking engagement in the CRM.

Skills & Expertise

Education

  • Data Entry
    Portmore Community College
  • CSEC
    Spanish Town High School

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