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Shanen J. — Senior QA Tester from Philippines

Shanen J.

Senior QA Tester

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Shanen J. is a skilled QA Tester with over five years of experience in the banking and airline industries. His expertise includes testing software systems and mobile applications, with a strong proficiency in developing and executing test plans, identifying defects, and ensuring compliance with industry standards. At Landbank of the Philippines, he served as an Information Technology Specialist I, where he was instrumental in conducting User Interface Testing (UIT) and facilitating User Acceptance Testing (UAT), providing production support, and coordinating with various stakeholders for system enhancements. His role at Cebu Pacific Air involved Functional and Regression testing of various in-house applications. Shanen also holds experience with tools such as JIRA, Omniflow, and Silk Test, enhancing his capability in problem resolution and technical documentation. His educational achievements include a Bachelor of Science in Computer Engineering from AMA Computer College, graduating with honors.

Experience

  • Information Technology Specialist I

    Landbank of the Philippines · 2018 — 2021
    Facilitated User Integration Testing (UIT) and supported User Acceptance Testing (UAT) for system enhancements and new applications. Provided production support for assigned systems and applications while coordinating with users, reporting units, branches, application administrators, government agencies, and system providers. Simulated issues in a test environment and reviewed available reports and transaction logs. Collaborated with the technical team to validate investigation results and resolved issues with knowledgeable support.

  • QA Tester

    Cebu Pacific Air · 2017 — 2018
    Executed Functional and Regression testing for the Smart Kargo Application, both Web and Mobile. Developed UAT scripts and user manuals, and communicated with internal teams to understand departmental needs. Addressed management queries promptly and tested various in-house applications. Documented technical issues and assisted in resolving user and agent inquiries, including SK account management and monitoring tickets via Landesk, Cherwell, and Jira.

  • Mobile Tester/QA

    Philippine Savings Bank (PSBANK) · 2016 — 2017
    Performed Functional, Regression, and Smoke testing for the new Mobile Application. Created positive and negative test cases and recorded evidence reports, including screenshots. Reported bugs using Redmine, focusing on ITD and Bluewhale, and conducted testing across Flexcube, production, and UAT environments.

  • Clinical Trial Assistant

    AstraZeneca Pharmaceutical Philippines Inc. · 2014 — 2016
    Administered payroll calculations for doctors and research staff. Handled payment uploads and addressed queries from global management while managing checks for local sites. Collected data from the Rave System to facilitate monthly salary processing for specific site studies and maintained vendor codes for site members. Organized and archived supporting finance documents, including invoices and visit updates.

  • Web Quality Analyst and Tester

    eGlobal ANEG Inc. · 2013 — 2013
    Conducted Regression and Smoke testing of web applications. Developed positive and negative test cases and created evidence reports, including screenshots. Researched Visual Basic codes for system development loops.

Skills & Expertise

QA EngineerQuality Assurance

Education

  • Bachelor of Science in Computer Engineering
    AMA Computer College · — — 2014
  • High School Diploma
    Marcelo H. Del Pilar National High School · — — 2009