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Sharmaine V. — Senior Virtual Assistant and Data Entry Specialist from Philippines

Sharmaine V.

Senior Virtual Assistant and Data Entry Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Sharmaine V. is a dedicated Virtual Assistant and Data Entry professional with over six years of remote work experience. Based in Baguio City, Philippines, she has consistently supported clients in customer service, administration, and marketing sectors. Her expertise lies in managing administrative tasks, organizing email and calendars, and performing data management duties with exceptional accuracy. As a Virtual Assistant, she has managed scheduling and client communications efficiently, while in her role as a Data Entry Specialist with Wholesale Car Parts, she ensured the precise input and update of product and customer information. Sharmaine also served as a Marketing Designer for Outsourced Doers, creating engaging materials and graphics using Canva, aligning with client branding needs. She is proficient in Microsoft Office and Google Workspace, and is adept at using various CRM systems and productivity tools to streamline workflows and enhance business operations. Sharmaine's commitment to professional service is evident through her tenure as a Customer Service Associate at Pacificall Philippines Inc., where she handled inquiries and maintained a high standard of customer satisfaction.

Experience

  • Virtual Assistant

    Direct Client · 2025 — 2026
    Executed administrative duties, organized email and scheduling tasks, and followed up with clients. Kept precise records and online files while supporting daily business operations with minimal oversight. Managed client communications and coordinated appointments professionally.
  • Marketing Designer

    Outsourced Doers · 2024 — 2025
    Developed marketing materials and graphics for social media using Canva. Assisted with digital marketing initiatives, branding, and content preparation. Managed campaign files, ensuring timely completion of design requests and collaborating with clients to fulfill project needs.
  • Data Entry Specialist

    Wholesale Car Parts · 2024 — 2024
    Entered and updated information related to products, customers, and inventory while ensuring high accuracy. Conducted reviews of records to identify errors and organized digital files. Contributed to efficient data processing within established deadlines.
  • Data Manager

    Tridge · 2023 — 2024
    Oversaw the management of extensive data volumes, ensuring database precision. Verified and updated information across various systems while generating reports for internal use, collaborating with remote teams to enhance workflow efficiency.
  • Customer Service Associate & Order Taker

    Pacificall Philippines Inc. · 2022 — 2022
    Supported customers through inquiries, account concerns, and order processing. Provided updates promptly and maintained a professional service standard via phone, email, and chat. Efficiently resolved customer issues to ensure satisfaction.
  • Appointment Setter

    Taokym Business Solutions · 2021 — 2022
    Handled appointment scheduling and calendar management for clients. Engaged leads and confirmed meetings while ensuring accurate scheduling records. Communicated professionally with potential clients.
  • ESL Tutor

    Acadsoc · 2021 — 2021
    Delivered online English instruction to international students. Aided students in honing their communication skills, grammar, and overall confidence, while demonstrating patience and adaptability.
  • Data Entry Specialist

    Global Agility Solutions (ENVERUS) · 2019 — 2021
    Processed and entered substantial data volumes with high accuracy. Reviewed information for errors, corrected discrepancies, and ensured confidentiality. Achieved daily productivity goals while working autonomously.
  • Healthcare Customer Service Representative

    Gemini BPO · 2018 — 2019
    Assisted customers in the healthcare sector with inquiries, account issues, and benefits information. Provided clear explanations and resolved issues professionally while maintaining confidentiality with sensitive data.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    University of the Cordilleras