Sharmaine R.

Sharmaine R. is an accomplished General Virtual Assistant with over 11 years of experience in delivering exceptional customer experiences. Skilled in Customer Service and Technical Support, she has worked with various organizations, including Asurion, Farmers Insurance, and Extendops, where she held roles such as Senior Frontline and Virtual Back Office Assistant. Her expertise lies in providing timely and accurate support, troubleshooting, and order tracking, ensuring customer satisfaction. Sharmaine's capability with Microsoft Office enhances her role in office administration and documentation. She holds a Bachelor of Science in Nursing from Iloilo Doctors College and a Bachelor of Science in Psychology from the University of Iloilo. In each role, Sharmaine demonstrates flexibility, adaptability, and a commitment to high-quality outcomes, underscoring her collaborative spirit and problem-solving prowess, essential for thriving in dynamic environments.