Sharne T.
Mid-Level Customer Support Specialist
Open to offersNew to PlatformAbout
Sharne T. is a seasoned professional with a diverse background in customer service, administration, and design, primarily based in the vibrant city of Cape Town, South Africa. With extensive experience serving as an outbound call centre agent, she efficiently conducted outbound calls to potential clients for funeral policies, demonstrating her expertise in public interaction and brand promotion. Her time as a Front Desk Office Admin Clerk/Receptionist at both Umbro SA and Tony Rorich Auto Services from 2014 to 2025 involved managing client assistance, admin support, and processing financial transactions. Additionally, Sharne brings creative flair to her role as a Freelance Designer at Pigeon Pair Print Studio, where she designs impactful materials such as funeral pamphlets and business cards. More recently, she leverages her skills in social media management and administrative support through her work with Titus Cabinetry and as a Customer Support Representative for Elevate International, where she excels in delivering remote services via email and online platforms.
Experience
Customer Support Representative (Freelance – Remote)
Elevate International (UK-based company) | Upwork · 2026 — PresentProvided remote customer support through email, chat, and online platforms, efficiently managing and resolving customer inquiries and complaints while maintaining detailed records using CRM and support tools.Freelance Designer
Pigeon Pair Print Studio / Baseline Printing · 2023 — 2025Created designs for funeral pamphlets, flyers, and business cards, collaborating closely with clients to fulfill their design requirements.Administrative
Titus Cabinetry · 2023 — PresentOversaw the management of the business's social media page, addressed sales, prepared quotations, processed invoicing, and provided administrative support.Front Desk Office Admin Clerk / Receptionist
Tony Rorich Auto Services · 2014 — 2020Managed front desk operations, addressed client inquiries, scheduled services, and processed invoices and payments while performing general administrative tasks such as filing and data entry.Call Centre Agent
UMBRO SA · 2012 — 2013Handled customer inquiries and supported client relations through effective call management.Promoter / Brand Ambassador
null · 2010 — 2012Acted as a representative for brands, engaging with the public to advocate and promote diverse products.Outbound call centre agent
null · 2008 — 2010Conducted outbound calls to potential clients for funeral policies and engaged with the general public while attending public events to promote various brands.
Skills & Expertise
Education
- Matric Senior CertificateWittebome High School · 2001 — 2006
Interested in this professional?
Sign in as an employer to save this profile or invite Sharne T. to a job.
Sign in as an employer