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Shawn P. — Digital Nomad from Guyana

Shawn P.

Digital Nomad

Guyana 6+ years 100 - 300 USD per day
Open to offersNew to Platform
Languages
English
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About

Shawn P. is a versatile professional with a history of roles across the sales, real estate, roofing, solar energy, BPO, IT, security, and heavy machinery sectors in the US and Guyana. He has served as Agent Management Lead at Empowerment Energies, Operations Manager at HD Roofing and Solar, and held senior closing positions with Blue Arch Roofing, Lagunas Roofing, and EasyKnock Real Estate, specializing in client engagement, property deal closure, and bookings. In BPO operations at Acquity and Midas, Shawn managed workforce compliance, branding, recruiting, quality control, and agent onboarding for insurance marketplaces. Additional experience includes bilingual training in solar sales, client processing for affordable housing, forklift and warehouse supervision at CARICOM Cement, remote virtual assistance, and para-military service. Notable certifications include CompTIA A+, Apple Technician, ITIL Foundation, Business Management, and heavy-duty machine operation. Account closing, workforce management, IT troubleshooting, recruiting, and heavy machine operation are demonstrated core competencies consistently applied in multi-industry settings both onsite and remotely.

Experience

  • Agent Management & Part-Time Scheduling

    CC Docs Sub. – Empowerment Energies · 2024 — 2024
    Performed Agent Management duties in response to changes in USA IRS tax laws and Digital Nomad restrictions.
  • Senior Closing Specialist & Ops Management

    CC Docs Sub. – HD Roofing and Solar · 2024 — 2024
    Served in Operations Management while maintaining functions of the previous role, contributing to both operational efficiency and client engagement.
  • Senior Closing Specialist & Bookings

    CC Docs Sub. - Blue Arch Roofing · 2024 — 2024
    Collaborated directly with the CEO, focusing on client engagement and independent operational tasks.
  • Booking Senior Specialist & Closer

    CC Docs, Lagunas Roofing · 2024 — 2024
    Functioned as an Agent Booking Specialist and Closer, assisting clients with property-related issues after joining through a contract.
  • Branding Ambassador & Recruiter

    Acquity BPO · 2023 — 2024
    Acted as the company’s Branding Ambassador, managing advertisement and branding responsibilities while also recruiting and onboarding new talent.
  • Quality Control & Workforce Manager

    Midas BPO · 2022 — 2023
    Progressed from Agent to Quality Control Officer and eventually to Workforce Manager, ensuring compliance of agents across various Insurance Marketplace companies.
  • Account Closing Executive

    EasyKnock Real Estate · 2021 — 2022
    Handled the process of guiding homeowners through selling their properties, facilitating equity retrieval through appraisals and inspections.
  • Bilingual Trainer & Coach

    Green Energy for America · 2020 — 2021
    Started as a senior agent and advanced to Trainer and Coach, managing both English and Spanish agents for a Solar company.
  • Client Processing, Closer

    RTO, Affordable Home Solutions · 2019 — 2020
    Promoted to review specialist, where responsibilities included closing cases previously handled as a fronter.
  • Client Processing, Fronter

    Rent to Own Solutions · 2018 — 2019
    Operated as a Customer Specialist for B2C, assisting homeowners with housing applications and processing approvals.
  • Forklift Operator & Bond Supervisor

    Caricom Cement Company & Warehouse · 2017 — 2018
    Managed inventory as a stores clerk, later advancing to Forklift Operator and finally to supervisor responsible for the logistics area.
  • Booking Agent & Virtual Assistant

    Phoenix Solar and SunPower · 2017 — 2017
    Worked as a Cold Calling Agent generating leads and scheduling customers for solar installations while also providing remote assistance.
  • Para-Military Officer & Unit Operator

    Government · 2010 — 2015
    Initiated career as a Para-Military Officer, undergoing training across various defense and safety sectors.

Skills & Expertise

Education

  • Diploma in Computer Science
    Government Technical Institute · — — 2013

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