Sheikh S.
Mid-Level Restaurant Manager
Open to offersNew to PlatformAbout
Shakeel A. is an experienced professional in the fields of restaurant and supermarket management, with a focus on operations within the food service and retail industries. He has notably held roles such as Floor Manager at various Subway outlets, where he was responsible for ensuring exceptional food and beverage service, maintaining hygiene standards, and leading teams to improve customer satisfaction. His expertise extends to managing operational costs and enhancing business profitability. Most recently, Shakeel A. served as a Floor Supervisor at Nazar Jan Super Market, where he led a team of 22 employees, improved customer service strategies, and maintained inventory control. His career also includes experience with ATM operations and cash handling as an ATM Casher at Weaken Hut Pakistan (PVT) LTD. Known for his proficiency in Basic Computer skills, Microsoft Office Suite, and Design & Multimedia, Shakeel brings strong organizational and public relations capabilities to every role.
Experience
Floor Supervisor
Nazar Jan Super Market · 2022 — 2023Oversaw a team of 22 employees, providing leadership to ensure smooth operations and high customer satisfaction. Implemented strategies aimed at improving customer service and enhancing the shopping experience. Handled customer issues effectively, showcasing strong problem-solving and communication skills. Maintained inventory control to ensure product availability.ATM Casher
Weaken hut Pakistan (PVT) LTD. · 2021 — 2022Performed cash refilling for ATMs and resolved related issues. Handled counting and sorting cash from the ATM, and conducted repairs, installation, diagnosis, and maintenance of the machines. Documented reports, safety regulations, and preventative maintenance while reporting malfunctions to supervisors.Floor Manager
KDS · 2020 — 2021Focused on developing, managing, and leading the supermarket team to deliver excellent service. Responsibilities included staff training, floor management, merchandising, checking stock expiry, and managing stock effectively while ensuring customer service and handling complaints.Floor Manager
Al Naseeb Baba · 2018 — 2020Directed, managed, and led the supermarket team to maintain excellent service levels.Manager
Burger Route · 2017 — 2018Managed, developed, and led the restaurant team to ensure high-quality service.Floor Manager
Subway · 2016 — 2017Oversaw operations in a high-volume restaurant focusing on cost management to maximize financial performance. Led the restaurant team while maintaining food and beverage service standards and ensuring adherence to health and hygiene protocols. Involved in recruiting and training staff, resolving customer complaints, and maximizing sales opportunities.Floor Manager
Subway · 2015 — 2016Managed and led the restaurant team to ensure quality service standards were met. Responsible for staff training, resolving customer issues, and maximizing sales through effective daily and weekly roster organization.Account Manager
Subway · 2014 — 2014Handled administrative tasks and guest inquiries while maintaining accurate financial transactions.Admin Officer / Account Manager
The House of Knowledge · 2011 — 2014Managed administrative and financial operations, ensuring compliance with regulations and maintaining accurate records. Provided strong customer service and handled inquiries effectively.Partner / Sales Manager
Standly Ice Cream · 2005 — 2009Oversaw daily operations while fostering a positive work environment for staff.Cashier/Stock Keeper
Mr. Baker · 2003 — 2005Managed cash handling and banking procedures, ensuring accuracy and security. Controlled inventory to minimize waste and provided efficient customer service during sales transactions.
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