Sheila M.
Senior Administrative Professional
Open to offersNew to PlatformAbout
Sheila M. is an experienced Virtual Assistant / Data Entry Specialist with over 13 years supporting administrative and data management operations in government and education sectors. At the City Government of Valenzuela, she manages office administration, processes official transactions, monitors financial records for canteen funds, and oversees inventory control and documentation to support daily operations. While at the Department of Education, Sheila handled data management for national reporting, including analytics, data validation, and technical support for education systems. With the Home Development Mutual Fund, she managed customer service inquiries, records, and public engagement initiatives. Sheila’s technical skills include Microsoft Office, QuickBooks, and Google Workspace, and she holds a Bachelor of Science in Business Administration major in Marketing and Advertising Management from Our Lady of Fatima University.
Experience
Administrative Aide IV
CITY GOVERNMENT OF VALENZUELA · 2017 — PresentProvided clerical and administrative support for daily operations and frontline services within the government office. Ensured accuracy and compliance while processing applications, service requests, and official transactions. Handled financial records for the canteen fund, including tracking expenses, reporting, and reconciliation. Maintained inventory records along with supply monitoring systems to enhance operational efficiency. Prepared various reports, documentation, and internal correspondence for departmental use, coordinating with internal teams to facilitate smooth workflow and service delivery.BEIS Officer I
DEPARTMENT OF EDUCATION · 2016 — 2017Delivered technical support and training to school personnel regarding education data management systems. Engaged in collecting, validating, and analyzing education data intended for national reporting systems. Generated statistical reports and analytics, contributing to planning and policy development efforts while ensuring compliance with government reporting standards.Public Relations Officer II
HOME DEVELOPMENT MUTUAL FUND · 2012 — 2015Handled customer inquiries and public concerns via the Contact Center ng Bayan email channel. Observed and monitored public feedback and service concerns, actively seeking ways to enhance client satisfaction. Maintained documentation of customer communications and resolutions, supporting public relations and communication initiatives aimed at boosting public engagement.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Marketing & Advertising ManagementOUR LADY OF FATIMA UNIVERSITY · 2008 — 2012
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