Sheimida M.

Sheimida M. is a dedicated customer service professional with an extensive 8-year background in airline sales and passenger support, primarily cultivated at Philippine Airlines. She expertly assisted passengers with bookings, ticketing, rebooking, and travel documentation, demonstrating her prowess in handling high-volume customer inquiries, both in-person and over the phone. Her role required a keen understanding of travel booking and reservation systems, as well as rigorous adherence to airline policies and international travel regulations. Currently, she owns and operates a pharmacy business, where she manages daily operations, ensures the proper handling of pharmaceutical products, and provides customer assistance regarding medical inquiries. With a Bachelor of Science in Nursing, Sheimida is well-prepared for roles in healthcare support, medical virtual assistance, or travel coordination, where she can leverage her dual expertise in clinical knowledge and customer service.