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Sheina M. — Senior Sales Representative from Philippines

Sheina M.

Senior Sales Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Sheina M. P. is a seasoned sales and business development professional with over 7 years of experience in customer service, CRM management, and client relationship management. She has effectively utilized CRM and sales tracking tools to manage customer interactions and deliver tailored sales solutions, consistently exceeding sales targets and fostering strong client relationships. Her career includes roles such as Business Development Representative at Orkestra OPCO CG, where she identified and qualified potential clients through cold calling and email outreach, and as Sales Advisor at Concentrix, promoting telecommunications products and consistently exceeding sales goals. Sheina has also supported a Denver-based house cleaning service, Neat N' Tidy, by managing customer inquiries and scheduling appointments, demonstrating her capacity for team leadership and coaching as well as efficient time management. Throughout her career, she has shown exceptional problem-solving skills, contributing to business growth and customer satisfaction in remote settings.

Experience

  • BUSINESS DEVELOPMENT REP

    Orkestra OPCO CG · 2025 — 2026
    Identified and qualified potential clients utilizing cold calling, email outreach, and prospecting. Initiated contact with decision-makers, scheduled appointments for sales teams, and maintained accurate CRM records to support business growth and sales pipeline development.
  • OUTBOUND SALES REP

    Telus International Philippines · 2024 — Present
  • CUSTOMER SERVICE REP / SME

    Afni Philippines INC. · 2021 — 2024
    Provided exceptional customer support while coaching and mentoring team members. Monitored performance, resolved customer concerns, and implemented service standards to enhance team effectiveness and customer satisfaction.
  • SALES ADVISOR

    Concentrix · 2019 — 2021
    Conducted high-volume outbound sales calls, promoted telecommunications products and services, and delivered tailored solutions based on customer needs. Consistently exceeded sales targets through effective communication, negotiation, and customer-focused service.
  • APPOINTMENT SETTER / VA

    Neat N’ Tidy
    Managed customer inquiries and scheduled residential cleaning appointments using Booking Koala. Coordinated bookings and rescheduling requests, provided exceptional customer support, maintained accurate scheduling information, and ensured smooth daily operations for a Denver-based house cleaning service company.

Skills & Expertise

Education

  • K12 Graduate with Honors
    Ismael Mathay High School · — — 2018
  • High School
    Ismael Mathay Senior High School · 2016 — 2018
  • Elementary
    Bignay Elementary School · 2012 — 2016

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