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Sheira P. from Philippines

Sheira P.

Philippines No experience yet 350 - 500 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Sheira P. is a motivated Tourism Management graduate with a strong foundation in the hospitality industry. She has honed her skills through various roles, including working as a Front Desk Officer-in-Charge at Sitio Uno Residences under Circulo Hotel Inc., where she supervised daily operations and ensured excellent guest service. Her internship experiences, such as in sales and marketing at Days Hotel Iloilo and housekeeping at Hotel Sta. Monica, further enriched her knowledge and competencies. Sheira has a comprehensive understanding of the Xenia Suite PMS and Amadeus GDS, reflecting her capability in reservation and booking management. She effectively utilized these systems to enhance guest experience and operational efficiency. Additionally, she supported travel agency operations at Skyways Travel Agency and Viajegora Travel Agency, where she coordinated travel arrangements and managed customer inquiries. Her proficiency in Microsoft Office Suite and Canva demonstrates her ability to handle administrative tasks and create promotional materials, contributing to her versatility in various business domains within the tourism and hospitality industries.

Experience

  • Front Desk Officer

    Circulo Hotel Inc · 2025 — 2026
    Supervised daily front desk operations, ensuring efficient check-in, check-out, and reservation processes. Managed room reservations, booking modifications, and maintained accurate guest records using the Xenia Suite Property Management System (PMS). Supervised and supported front desk staff, ensuring compliance with hotel policies, operational procedures, and service standards. Processed guest payments, issued invoices and receipts, and maintained accurate cash and financial transaction records. Prepared daily operational and sales reports for management, ensuring accurate documentation and reporting. Assisted in promoting hotel accommodations and services to maximize occupancy, revenue, and guest satisfaction. Maintained a professional, organized, and welcoming front office environment while handling multiple tasks efficiently in a fast-paced hospitality setting

Skills & Expertise

Education

  • BS Tourism Management
    University of San Agustin Iloilo · 2020 — 2025

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