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Shelli G. — Junior Administrative Support Specialist from United States

Shelli G.

Junior Administrative Support Specialist

United States 6+ years
Open to offersNew to Platform
Languages
English
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About

Shelli P. G. is a dedicated professional with significant expertise in administrative support, customer success, and digital office management. She excels at managing high-volume workflows independently, organizing sensitive data, and utilizing software tools like Microsoft Word, Excel, and QuickBooks to streamline operations. In her role as an Administrative & Operations Specialist at Independent Business Operations & Resale Ventures in Houma, LA, Shelli oversees daily business workflows, ensuring precise inventory records and managing financial transactions with accuracy. Additionally, she has served as a Customer Solutions & Office Coordinator, where she handled customer inquiries and coordinated business operations, achieving high satisfaction rates and resolving issues promptly. Shelli is currently furthering her education in Business Administration and Academic Writing at Rasmussen University, focusing on professional communications and business standards.

Experience

  • Administrative & Operations Specialist

    Independent Business Operations & Resale Ventures · 2024 — Present
    Manage daily business workflows while utilizing Microsoft Word and Excel for maintaining inventory records, generating analytical reports, and organizing data effectively. Oversee financial transactions and invoicing using QuickBooks, ensuring accuracy in billing records. Prioritize and schedule tasks while managing digital files independently in a dynamic environment. Facilitate digital operations and customer communication, addressing inquiries promptly.
  • Customer Solutions & Office Coordinator

    Residential & Commercial Operational Services · 2021 — 2024
    Handle a high volume of customer inquiries through digital channels, resolving service issues at first contact. Coordinate service scheduling and business quotes while maintaining accurate operational timelines. Engage proactively with clients to address account configurations and billing discrepancies, providing empathetic support. Maintain a structured approach during peak hours, recognized for effective problem-solving.

Skills & Expertise

Education

  • Coursework in Business Administration & Academic Writing
    Rasmussen University · — — 2027