Shem-Dale D.
Senior Quality Assurance Analyst
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Shem-Dale D. is a seasoned Quality Assurance Analyst with six years of meticulous experience in the technology sector, particularly at Rival Insurance Technology. Throughout his tenure from August 2018 to March 2024, he excelled in exploring new technologies and tools for testing, analyzing project requirements to identify and resolve issues efficiently. His role involved extensive process oversight to ensure compliance with standards and objectives, setting and achieving product quality goals while maintaining specifications. Shem-Dale's expertise in software system testing was showcased through performance tests evaluating functionality, reliability, and overall quality. His proactive communication with operating teams ensured continuous system and software review. His adeptness with tools like Jira and proficiency in bug tracking and data analysis underscores his capability in the quality assurance domain. Previously, Shem-Dale honed his computer maintenance skills at Clavince Enterprise, ensuring optimal system performance through regular maintenance and upgrades.
Experience
Quality Assurance Analyst
Rival Insurance Technology · 2018 — 2024Investigated new technologies and tools for the quality assurance team to enhance testing efforts. Analyzed project requirements to identify bugs and resolve issues efficiently. Monitored process checks to ensure compliance with standards and frequency. Advocated for a quality-focused work environment emphasizing communication, collaboration, integration, and teamwork. Set product quality objectives in alignment with specifications. Executed performance tests to evaluate features related to functionality, reliability, and quality. Gathered essential statistics throughout product testing to determine defect root causes. Adhered to standard test plans and designed customized plans for new conversions and change requests. Regularly communicated with operating teams and stakeholders regarding systems and software quality.Computer Maintenance
Clavince Enterprise · 2016 — 2018Maintained computer hardware in optimal working condition through routine inspections and maintenance. Conducted preventative maintenance to ensure computer systems operated efficiently. Handled upgrades, repairs, installations, and maintenance of organizational computers. Regularly performed maintenance to keep computer systems functioning effectively.
Skills & Expertise
Education
- Basic and Advanced computer OperationsTESDA Caloocan City · — — 2015